Telephone Audio Information System Using Interactive Directory
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Solution Overview
Problem
Access to information on the World Wide Web is limited to individuals with computer access, as there is a need to provide a spectrum of independently managed and supplied information to people without computer access but with access to a phone, necessitating an audio-based information system accessible via telephone lines.
Innovation Solution
A computer-based host system accessible by telephony connection that supports multiple indexed recorded audio information segments from independent subscribers, enabling users to access and manage audio content using phone communication lines, with features like interactive directories, navigation, and content management.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If an audio-based information system is created to provide access to information for people without computer access, then accessibility to information is improved, but the system complexity increases
Solution Approach 1:
The patent introduces a host computer as an intermediary system that mediates between telephone users and information providers. The host computer handles complex tasks including audio processing, database management, navigation, and connection routing, allowing simple telephone interfaces to access sophisticated information services without requiring users to understand or interact with the underlying system complexity
Solution Approach 2:
The host computer is designed as a multi-functional system that performs multiple roles: it acts as an audio processing unit, database manager, navigation system, connection router, and user interface controller. This universal system handles diverse information types (audio, text, data) and serves multiple functions within a single platform, reducing the need for separate specialized systems
2Adaptability or versatility
If multiple independent subscribers can supply and control their own audio content, then information diversity is improved, but content management complexity increases
Solution Approach 1:
The patent implements self-service capabilities that allow subscribers to independently manage their own audio content. Subscribers can upload, edit, modify, delete, and organize their content through automated interfaces without requiring manual intervention from system administrators. The host computer provides self-service tools for content submission via telephony instructions and automated content validation
Solution Approach 2:
The system incorporates feedback mechanisms where subscribers receive automated notifications and status updates about their content submissions. The host computer provides feedback on content acceptance, indexing status, and navigation integration, allowing subscribers to monitor and adjust their content without direct human intervention
3Productivity
If a host computer automatically indexes and organizes audio information from multiple sources, then information retrieval efficiency is improved, but processing requirements increase
Solution Approach 1:
The host computer performs preliminary indexing and organization of audio content as it is received from subscribers, before users need to access it. Audio files are pre-processed, transcribed, tagged with keywords, and organized into navigable structures in advance, so that when users search or browse, the information is already optimized for rapid retrieval without requiring intensive real-time processing
Data Source
AI summary
A web-type audio information system using phone communication lines including a computer based host accessible to phones, supporting multiple indexed stored audio information segments, wherein the content of the segments are substantially selected and supplied by multiple independent subscribers, and the host supports an interactive directory system providing for connecting a phone line with an audio segment in accordance with supplied segment identification.