Telephone Interface with Dynamic Button Illumination for Function Selection

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Solution Overview

Problem

Conventional telecommunication devices require time-consuming navigation through lengthy lists of functions, making it difficult for users to intuitively select desired options, especially when functions are scattered across multiple submenus or located in the middle of a long list.

Innovation Solution

A user interface featuring a display with a label array and a button array where buttons are dynamically illuminated to indicate operational states, allowing users to quickly identify and access multiple functions visually, with the ability to display multiple sets of labels and corresponding buttons, facilitating efficient navigation.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If conventional menu navigation with numerous keystrokes is used, then all functions can be accessed, but the time required to select desired functions increases significantly

Engineering Contradiction:
Improvefunction selection easeVSAvoidtime to select function
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system performs preliminary action by proactively detecting user intent through voice input or display analysis before the user needs to navigate menus. The telephone pre-loads and presents relevant function options based on the detected intent, so when the user needs a function, it is already prepared and displayed, eliminating the need for time-consuming menu navigation.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system introduces an intermediary layer between the user and the function selection process. This intermediary (the voice processing system and intelligent interface) translates natural language or display observations into direct function activation, bypassing the conventional menu navigation hierarchy. The intermediary interprets user intent and directly invokes the appropriate function or presents relevant options.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Device complexity

If submenus are created to organize functions, then navigation complexity is reduced, but the number of menu levels and selection steps increases

Engineering Contradiction:
Improvemenu structure complexityVSAvoidfunction access ease
Core Design Contradiction:
Device complexityVSEase of operation

Solution Approach 1:

The system extracts the navigation burden from the user by removing the need for manual menu traversal. Instead of requiring users to navigate through organized submenus, the system extracts relevant functions directly from the available options based on detected user intent and presents them in a simplified, context-relevant format, eliminating multiple menu levels.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The system inverts the conventional approach by not organizing functions into fixed submenus that users must navigate. Instead, it dynamically organizes and presents functions based on the current context and detected user intent, reversing the traditional hierarchy from user-driven navigation to system-driven presentation.

Inventive Principle:
Principle #13The other way round (Inversion)

3Adaptability or versatility

If voice input is used to detect user intent, then hands-free operation is enabled, but accuracy in detecting desired function may be reduced

Engineering Contradiction:
Improvehands-free operation capabilityVSAvoidintent detection accuracy
Core Design Contradiction:
Adaptability or versatilityVSMeasurement precision

Solution Approach 1:

The system implements feedback by presenting detected intent interpretations to the user for confirmation or correction. After analyzing voice input and detecting user intent, the system presents the interpreted function or relevant options back to the user, allowing them to confirm the detection accuracy or provide corrective input, thereby improving overall precision while maintaining hands-free operation.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system merges multiple input modalities and processing techniques to enhance intent detection accuracy. It combines voice recognition with display analysis, contextual information, and user profile data, merging these diverse inputs to cross-validate and improve the accuracy of detected intent while preserving hands-free operation capabilities.

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS7720218B2Telephone with enhanced function display and selection ability
Publication Date: 2010.05.18 AVAYA INC
  • US7720218B2 patent drawing
  • US7720218B2 patent drawing
  • US7720218B2 patent drawing

AI summary

A user interface, telephony device, and method for managing user control settings associated with a telephony device is described. The user interface displays a label array on a display device of the telephony device. The label array includes at least one row of labels, each representing a discrete function or feature associated with the telephony device. A button array is provided in the vicinity of the display device. The button array includes a corresponding row or rows of buttons, each button representing a discrete function or feature for the telephony device and corresponding to a label within the label array. One or more buttons in the button array are selectively illuminated to indicate a status of one or more functions or features associated with one or more labels in the label array.