Telephonic Information Distribution System with Dynamic Video Delivery
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Solution Overview
Problem
Existing telephonic information distribution systems are limited to audio communication and cannot dynamically select and transmit both audio and video information to users during calls, failing to provide targeted and real-time information to callers and callees.
Innovation Solution
A telecommunications system that utilizes a connection provider server to route calls and provide dynamic selection and transmission of audio and video information to Internet connectivity capable communication devices, allowing for targeted information delivery to callers and callees before, during, and after calls, using a database to store and retrieve merchant information and business rules for real-time interaction.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If existing telephonic information distribution systems are used, then audio communication is provided to callers and callees, but the system cannot dynamically select and transmit video information or provide targeted real-time information
Solution Approach 1:
The system dynamically selects and transmits information based on real-time call status and user profiles. The information distribution server adapts the type, format, and content of information delivered to callers and callees during different call phases (pre-call, during call, post-call), transforming static audio-only communication into dynamic multi-format information delivery.
Solution Approach 2:
The patent adds a new dimension to telephonic communication by introducing video information and targeted data delivery alongside traditional audio communication. This transforms the single-dimensional audio channel into a multi-dimensional information delivery system that includes audio, video, and targeted text information based on user profiles and call context.
2Loss of information
If traditional telephonic systems are used, then call connection is established, but no targeted information is provided to specific users before, during, or after calls
Solution Approach 1:
The information distribution server acts as an intermediary between the telephonic system and users. It receives call status information, queries user profiles, selects appropriate information, and delivers it to callers and callees. This intermediary component enables targeted information delivery without requiring complex modifications to the core telephonic infrastructure.
Solution Approach 2:
The system automatically queries user profiles, selects appropriate information based on predefined criteria and call context, and delivers it without requiring manual intervention. The information distribution server autonomously manages the entire process of information selection and delivery, reducing operational complexity while enabling personalized content delivery.
3Productivity
If audio-only communication is used, then simple communication is maintained, but customer engagement and merchant interaction are limited
Solution Approach 1:
The telephonic system is enhanced to perform multiple functions: traditional audio communication, video information delivery, targeted text information distribution, and customer profile management. This multi-functional system serves both communication and information delivery purposes, increasing customer engagement efficiency without requiring separate dedicated systems for each function.
Data Source
AI summary
A system and method for implementing and managing an information distribution system through a telephonic system. In one embodiment, information related to a callee merchant is dynamically transmitted to users of Internet connectivity capable communication devices.