Telephony Session Interruption via Sender Privilege Control
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Solution Overview
Problem
Current voice-messaging services fail to deliver time-sensitive messages to subscribers who are on active telephony sessions, as these messages are only retrieved when the subscriber accesses their message mailbox, potentially leading to missed urgent communications.
Innovation Solution
A method and apparatus that allow messages to be delivered to subscribers during active telephony sessions by interrupting the session, using a processing unit to determine if the sender has permission to interrupt based on an interrupt privilege database, and delivering information through the communication device associated with the subscriber.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of time
If messages are delivered by interrupting active telephony sessions, then timely message delivery is improved, but session disruption and potential communication interference worsen
Solution Approach 1:
The patent applies local quality by differentiating message delivery behavior based on sender privileges. Different senders have different interruption permissions - some can interrupt active sessions while others cannot. This allows the system to deliver time-sensitive messages from authorized senders without disrupting all communications, thus resolving the contradiction between timely delivery and session disruption.
Solution Approach 2:
The system dynamically adjusts message delivery methods based on real-time conditions. When a subscriber is on an active telephony session, the system checks sender privileges and delivers interruptible messages accordingly. This dynamic approach ensures time-sensitive messages are delivered promptly when appropriate, while avoiding unnecessary disruptions when interruption is not permitted.
2Reliability
If all senders can interrupt during active sessions, then message delivery reliability is improved, but system control and subscriber privacy worsen
Solution Approach 1:
The system implements preliminary action by establishing sender privilege levels before message delivery occurs. The interrupt privilege database pre-determines which senders are authorized to interrupt active telephony sessions. This preliminary classification allows the system to automatically apply appropriate delivery methods without complex real-time decision-making, thus achieving reliable delivery for authorized senders while avoiding unnecessary complexity for unauthorized ones.
3Device complexity
If subscribers must proactively access message mailbox, then system simplicity is maintained, but time-sensitive communication effectiveness worsens
Solution Approach 1:
The patent applies self-service by enabling the system to automatically deliver messages to subscribers without requiring proactive user action. When a subscriber is on an active telephony session and has authorized senders with interruption privileges, the system autonomously delivers messages during the session. This eliminates the need for subscribers to manually check their message mailbox, thus resolving the contradiction between system simplicity and time-sensitive communication effectiveness.
Data Source
AI summary
A method and apparatus for delivering information to a subscriber involved in an active telephony session is provided. A message originating from a sender and directed to the subscriber is received. Information related to the message is delivered to the subscriber by interrupting the active telephony session involving the subscriber.