Telephony Media Capture via Intermediary Device
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Solution Overview
Problem
Existing telecommunications systems for multi-service users lack the ability to capture and store media data during telephony sessions across different telephony services, limiting the accessibility of communication records for users who were unavailable on the initial service.
Innovation Solution
A method and system that captures media data during a telephony session using a media capture device intermediate the calling party and the telephony service destination, storing it in a media data store, allowing the user to access the data after the session for multi-service users with access to multiple telephony services.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If call forwarding is implemented to redirect calls to alternative telephones, then call connectivity is improved, but media data capture and storage capability deteriorates
Solution Approach 1:
The patent introduces a media capture device as an intermediary component in the telephony system. This device is positioned between the telephony services and the users, allowing it to intercept and capture media data from calls without interfering with the call forwarding functionality. The media capture device acts as a mediator that enables media data capture while preserving the existing call routing and forwarding mechanisms.
2Ease of operation
If existing telephony services are used for call routing, then service simplicity is maintained, but media data accessibility for unavailable users deteriorates
Solution Approach 1:
The patent implements preliminary action by capturing and storing media data during the telephony session before the user becomes available to access it. The media capture device records media data in real-time during calls, and the media data store preserves this data for later retrieval. This allows users who were unavailable during the call to access the media data afterward, preventing information loss without requiring changes to the call routing process.
3Adaptability or versatility
If call forwarding to second telephony service is implemented, then user availability is improved, but media data storage and retrieval capability deteriorates
Solution Approach 1:
The patent applies universality by designing the media capture device and media data store to serve multiple telephony services simultaneously. The media capture device is configured to capture media data from calls routed through different telephony services (first and second telephony services), and the media data store provides unified storage and retrieval access. This multi-functional approach enables media data preservation across service boundaries without requiring separate storage systems for each service.
Data Source
AI summary
A user has access to first and second telephony services. A call setup request directed to a first telephony party identifier associated with the first service is received from a caller and it is determined that the user is not available via the first service. A call setup request is transmitted to a telephony service destination associated with the second service to establish a telephony session between the caller and the destination. Media data transmitted during the session is caused to be captured using a media capture device intermediate the caller and the destination. The captured media data or media data derived therefrom is stored in a media data store so that the user can access the media data after the end of the session to determine what media data was transmitted during the session. The stored media data or media data derived therefrom is made accessible by the user.