Telephony Ring Suppression via Address Book CLI Matching
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Solution Overview
Problem
Current telephony communication systems fail to seamlessly handle and notify users of unwanted calls without disturbing them, often requiring users to opt-in to 'do not call' registries or individually configure contact groups, and lack recipient control over call handling.
Innovation Solution
A system and method where a telephony device receives an incoming call, searches the address book for a match to the calling line identity, and activates a first phone action if a match is found (e.g., ringing) or a second action if not (e.g., silencing) to manage unwanted calls, providing the recipient with complete call control and ring presentation.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Object-affected harmful factors
If a 'do not call' registry is used to block unwanted calls, then unwanted calls are prevented from being presented to the recipient, but the recipient is unaware of the attempted call and the system requires users to opt in
Solution Approach 1:
The patent inverts the traditional approach by blocking unwanted calls at the network level and instead notifying the recipient at the destination. Rather than preventing the call from reaching the user's device, the system allows the call to arrive and then suppresses the ring tone while displaying a notification, thereby maintaining call awareness while still blocking the harmful effect of unwanted calls disturbing the recipient.
Solution Approach 2:
The patent introduces an intermediary notification mechanism between the blocked call and the recipient. Instead of directly blocking the call without notification, the system uses an intermediate notification layer that informs the recipient of the attempted call while preventing the actual ringing, thus resolving the contradiction between blocking unwanted calls and maintaining awareness.
2Adaptability or versatility
If contact groups are created to manage desired contacts, then call handling can be configured for groups, but every new contact must be manually added to all appropriate contact groups
Solution Approach 1:
The patent applies self-service by automatically determining how to handle each incoming call based on the caller's identity and the recipient's preferences, without requiring manual configuration. The system autonomously classifies callers and applies appropriate handling rules, eliminating the need for users to manually add contacts to groups and configure complex call handling rules for each contact.
Solution Approach 2:
The patent creates a universal call handling system that works with any caller without requiring specific configuration. Instead of needing separate contact group configurations for each desired contact, the system provides a general mechanism that adapts to different callers based on their identity, making the system universally applicable to all call scenarios.
3Loss of information
If all callers are presented to the recipient, then no call information is lost, but unwanted calls disturb the recipient
Solution Approach 1:
The patent segments the call presentation into two distinct parts: notification and ringing. The notification component provides call information to the recipient, while the ringing component is selectively suppressed for unwanted calls. This segmentation allows the system to maintain call information awareness while preventing disturbance from unwanted calls by controlling only the ringing aspect.
Data Source
AI summary
A system for ring suppression facilitates notification and handling of unwanted calls as desired by a recipient, and in particular without disturbing the recipient. A new social dimension of call presentation logic is now available to callers. A telephony device is configured to receive an incoming call. The incoming call includes a calling line identity (CLI). On the telephony device, individual contacts in an address book are searched for a match to the CLI. If a match is found, a first phone action is activated (such as ringing the phone). If a match is not found in the address book for the incoming CLI, a second phone action is activated (such as not ringing the phone, and displaying the CLI). In other words, a call that is not in the address book of the recipient (B party) is silenced.