Computer Telephony Server Automates Screen Sharing Session Setup
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Solution Overview
Problem
Current screen sharing systems require cumbersome configuration and entry of computer identification information, preventing seamless integration with telecommunication sessions, and thus hinder the rapid establishment of screen sharing sessions during voice communication.
Innovation Solution
A system and method that utilize a computer telephony server to automatically establish a screen sharing session between parties in a telecommunication session without requiring users to enter network addresses, by determining the associated computer addresses and facilitating screen sharing requests within the existing communication framework.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users manually configure screen sharing settings and enter computer identification information, then screen sharing can be established, but the process becomes cumbersome and time-consuming
Solution Approach 1:
The system automatically performs screen sharing establishment without requiring user configuration. The computer telephony server autonomously retrieves computer identification information, determines network addresses, and configures screen sharing sessions, allowing the system to serve itself rather than requiring manual user intervention for each step
Solution Approach 2:
The computer identification information is obtained in advance during the telecommunication session setup, before the screen sharing request is made. This preliminary retrieval and storage of identification information eliminates the need for users to manually enter it later, significantly reducing configuration time
2Ease of operation
If users are required to enter network addresses and download software packages, then screen sharing can be established, but the complexity of the system increases
Solution Approach 1:
The patent extracts and removes the burden of configuration tasks from the user side and centralizes them on the server side. The computer telephony server handles software package distribution, network address determination, and screen sharing configuration, eliminating these complex steps from the user's responsibility and simplifying the overall system interaction
Solution Approach 2:
The computer telephony server acts as an intermediary between users and the screen sharing infrastructure. It mediates the complex processes of software distribution, network address resolution, and session configuration, shielding users from these complexities while enabling seamless screen sharing establishment
Data Source
AI summary
A computer system and method is disclosed for automatically establishing a screen sharing session between a first party and a second party based upon device associations. A computer telephony system establishes a telecommunication session between at least a first and second party. The computer telephony system receives a request for a screen sharing session from one party to the telecommunication session. Using a configuration plan, the computer telephony system is able to determine the proper computing devices between which to establish the screen sharing session absent user entry. A screen sharing session is created between the parties of the telecommunication session and optionally tied thereto.