Service Mediation Adaptor for Telephony Orchestration
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Solution Overview
Problem
Traditional telephony applications are inflexible and require significant financial and time investments for custom modifications, limiting service providers' ability to offer differentiated services and integrate new functionalities, as they are typically designed as isolated, vertical platforms with little opportunity for enhancement.
Innovation Solution
A system with an adaptor between external applications and the communication network that bridges functionality to the service provider's platform, allowing exposure of services as web services and enabling top-down modification and integration using Service Oriented Architecture (SOA), reducing the need for vendors' control and simplifying the addition of new features through service layer orchestration.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If traditional vertical telephony applications are used, then service isolation and stability are maintained, but service flexibility and adaptability deteriorate
Solution Approach 1:
The patent segments the telephony system into distinct layers: a standardized service interface layer that provides flexible service definitions, and underlying vertical applications that maintain stability. This segmentation allows services to be reconfigured without modifying the core applications, resolving the contradiction between flexibility and complexity.
Solution Approach 2:
The patent introduces an intermediary service interface layer between the user and vertical applications. This intermediary provides standardized service definitions and routing logic, enabling flexible service composition while shielding the complexity of underlying applications from service configuration.
2Adaptability or versatility
If custom modifications are made to traditional telephony applications, then service differentiation is achieved, but development time and cost increase
Solution Approach 1:
The patent establishes service interface definitions and routing logic in advance, before specific service deployments. This preliminary configuration allows service providers to quickly differentiate services by simply configuring service routing rules rather than developing custom applications from scratch, significantly reducing development time.
3Ease of operation
If SCIM systems are used for service steering, then service routing capability is provided, but system rigidity increases
Solution Approach 1:
The patent implements dynamic service routing where routing decisions can be flexibly configured based on service type, user profile, and network conditions. The service interface layer allows runtime reconfiguration of routing rules without requiring system redesign, providing both operational ease and adaptability.
Data Source
AI summary
A system for providing service mediation comprising a service enablement platform between a service network and a telephony application external to the service enablement platform, the service enablement platform comprising an adaptor providing an interface between the external telephony application and the service enablement platform, the adaptor exposing functionality of the external telephony application to one or more functional units of the service enablement platform.