Telepresence Network Visualization and Management System

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Solution Overview

Problem

Current systems lack efficient visualization and management tools for telepresence devices within healthcare networks, making it difficult to monitor and manage telepresence services, especially in remote locations, which can impact patient care and operational efficiency.

Innovation Solution

A visualization and management system that provides geographical representations of telepresence devices, allowing users to navigate, manage connections, and view detailed information, including session data, device status, and network performance, with customizable overlays and intuitive interface options for healthcare facilities and practitioners.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If telepresence devices are deployed in remote healthcare locations, then patient care accessibility is improved, but network complexity and device management difficulty increase

Engineering Contradiction:
Improvepatient care accessibilityVSAvoidnetwork complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent introduces a centralized management system that acts as an intermediary between healthcare facilities and telepresence devices. This system provides a unified interface for monitoring, controlling, and managing telepresence devices across multiple remote locations, thereby reducing the operational complexity at individual sites while maintaining broad accessibility.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The management system is designed to handle multiple functions including device monitoring, session management, location tracking, and network optimization across diverse healthcare settings. This multi-functional approach consolidates what would otherwise be separate management tasks into a single system, reducing overall network complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Adaptability or versatility

If telepresence devices operate in remote locations with limited infrastructure, then service coverage is expanded, but connection reliability and network stability deteriorate

Engineering Contradiction:
Improveservice coverageVSAvoidconnection reliability
Core Design Contradiction:
Adaptability or versatilityVSReliability

Solution Approach 1:

The system dynamically adapts to varying network conditions in remote locations by implementing adaptive bitrate streaming, automatic failover mechanisms, and real-time quality adjustment. This allows telepresence services to maintain reliable operation despite changes in network infrastructure availability.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The management system performs preliminary network assessments and pre-configures telepresence devices with optimized settings before deployment to remote locations. This proactive approach prepares the system to handle potential connectivity issues before they occur, ensuring more reliable operation in challenging environments.

Inventive Principle:
Principle #11Beforehand cushioning (Prior cushioning)

3Productivity

If detailed monitoring of telepresence devices is implemented, then network performance optimization is improved, but system complexity and operational overhead increase

Engineering Contradiction:
Improvenetwork performance optimizationVSAvoidsystem complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The system implements automated feedback loops that continuously monitor telepresence device performance and network conditions, then automatically adjust parameters such as bandwidth allocation, session routing, and device configuration. This automated feedback mechanism enables continuous optimization without requiring manual intervention or complex operational procedures.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

Telepresence devices and the management system automatically perform self-diagnosis, self-monitoring, and self-adjustment functions. The system self-manages performance optimization tasks including automatic session provisioning, error detection, and quality adjustment, thereby achieving optimization goals without proportionally increasing operational complexity.

Inventive Principle:
Principle #25Self-service

4Measurement precision

If comprehensive tracking of device location and session data is implemented, then service quality monitoring is improved, but data management complexity and security requirements increase

Engineering Contradiction:
Improveservice quality monitoringVSAvoiddata management complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The data management system segments information into distinct categories including device metadata, session data, location information, and performance metrics. Each segment is managed according to its specific requirements for storage, access, and security, which simplifies overall data management complexity while enabling comprehensive quality monitoring.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system applies different data handling quality levels to different types of information based on their sensitivity and importance. Critical security-related data receives enhanced protection and access controls, while less sensitive operational data uses simpler management approaches, thereby achieving comprehensive monitoring without uniformly high complexity across all data types.

Inventive Principle:
Principle #3Local quality

Data Source

PatentUS12014817B2Systems and methods for visualizing and managing telepresence devices in healthcare networks
Publication Date: 2024.06.18 TELADOC HEALTH INC
  • US12014817B2 patent drawing
  • US12014817B2 patent drawing
  • US12014817B2 patent drawing

AI summary

Disclosed herein are various embodiments of systems and methods for visualizing, analyzing, and managing telepresence devices operating in a telepresence network of healthcare facilities. The visualization and management system for telepresence devices may display a first viewing level that includes a geographical representation of the location of various telepresence devices. A user may selectively view a global view of all telepresence devices, telepresence devices within a particular region, and/or the details of a particular telepresence device. A user may also access a viewing level of a network of healthcare facilities. The user may view, analyze, and/or manage the healthcare network, telepresence device network, individual telepresence devices, connection rules, and/or other aspects of the healthcare network using the geographical visualization and management tool described herein.