Service Information Screen Logic for Unset Cloud Tenant Names

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Solution Overview

Problem

Existing electronic apparatuses using cloud services face issues when the tenant name setting is not executed, leading to incomplete or incorrect display of service information screens.

Innovation Solution

The system includes a service use application that activates a service information screen displaying relevant information when the tenant name setting is not executed, utilizing a configuration file to set default values and API for acquiring necessary information.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If the service use application is activated without executing tenant name setting, then the service information screen should be displayed to guide users, but the display may be incomplete or incorrect without proper configuration

Engineering Contradiction:
ImproveUser guidance through service information screenVSAvoidCompleteness and accuracy of service information display
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The system performs preliminary detection of the tenant name setting status before displaying the service information screen. By checking whether the tenant name is configured in advance, the system can determine the appropriate display content and guide users to complete necessary settings, thus preventing information loss while maintaining ease of operation

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The service use unit detects the setting status and provides feedback by displaying appropriate service information screens. This feedback mechanism informs users about the current configuration state and guides them to complete necessary settings, ensuring both user-friendly operation and complete information display

Inventive Principle:
Principle #23Feedback

Data Source

PatentEP4685625A1Service use application, electronic apparatus, and system
Publication Date: 2026.01.28 KYOCERA DOCUMENT SOLUTIONS INC
  • EP4685625A1 patent drawingFigure 1
  • EP4685625A1 patent drawingFigure 2
  • EP4685625A1 patent drawingFigure 3

AI summary

A service use application (47b) is a service use application (47b) that is an application program for using a cloud service that requires a license. An electronic apparatus (40) is caused to realize a service use unit (48b) that uses the cloud service. In a case where the service use application (47b) is activated and a setting of a tenant name of a tenant to which the electronic apparatus (40) belongs out of settings of the service use application (47b) is not executed, the service use unit (48b) displays a service information screen (410) that is a screen that shows information related to the cloud service.