Terminal Device Contact Button Notification Mechanism
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Solution Overview
Problem
Existing pop-up advertisements do not support operations on buttons indicating contact points, such as telephone numbers, displayed on web page screens, making it difficult for users to effectively contact business operators.
Innovation Solution
A terminal device and method that detect user operations on contact information, output notification information and an execution button, and initiate contact with the business operator upon user activation of the execution button.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If pop-up advertisement is displayed on web page screen, then advertisement notification is provided to users, but user operation on contact information buttons is not supported
Solution Approach 1:
The system detects user operation on contact information in advance and prepares notification information and execution buttons before the user actually attempts to contact. This preliminary detection and preparation enables seamless contact initiation without failing to support button operations.
2Productivity
If traditional pop-up advertisement is used, then screen space is utilized for advertisement display, but contact initiation process is complex and users may abandon
Solution Approach 1:
The invention extracts the essential contact initiation elements (notification information and execution button) from the complex traditional pop-up advertisement process. By taking out only the necessary components for contact initiation, the system achieves efficient contact startup while reducing the time users need to spend in the contact process.
Solution Approach 2:
The system performs preliminary detection of user intent when contact information is operated, and prepares the execution button in advance. This preliminary action eliminates delays in the contact initiation process, allowing users to quickly complete contact without time loss.
3Ease of operation
If contact information is displayed on screen, then users can see contact points, but users may not know how to initiate contact effectively
Solution Approach 1:
The execution button serves as an intermediary element between the contact information display and the actual contact initiation. When users operate on contact information, the system provides notification information and an execution button that mediates the contact process, making it clear how to initiate contact without losing contact method information.
Data Source
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AI summary
[Problem]A contact with a business operator providing a web page is more effectively executed. [Solution] A terminal device according to an embodiment is a terminal device including at least one processor, in which the at least one processor is configured to execute processes to: detect, via an input interface, a user's operation on contact information of a business operator included in a screen outputted by an application program provided by the business operator; output, via an output interface, notification information related to the screen and an execution button for executing a contact with the business operator based on the contact information in response to the detection; and initiate the contact with the business operator based on the contact information if a user's operation on the execution button is detected via the input interface.