Terminal Device Automatic Service Information Transfer for Printer Replacement
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Solution Overview
Problem
Users may forget to initiate the necessary procedures for receiving a shipping service with a new printer, leading to a situation where the new printer's consumable cartridges are not shipped, preventing the device from being used.
Innovation Solution
A terminal device searches for connected devices on a network and executes a process to update service information, ensuring that the shipping service is transferred from an old printer to a new one by storing service information with the new printer's identification details, enabling the shipment of consumable articles when the new device's operating state meets specific conditions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the system stores service information in association with device identification information, then the shipping service can be provided to the correct device, but when a device is replaced the user may forget to update the service information, causing the new device to not receive shipments
Solution Approach 1:
The terminal device automatically detects device replacement and updates service information without requiring user intervention. The system self-updates by detecting the old device, searching for the new device on the network, and transferring service information automatically, eliminating the need for users to manually update procedures.
Solution Approach 2:
The system performs preliminary detection of device replacement and automatically initiates the service information transfer process before the user needs to use the new device. By proactively updating service information, the system ensures the new device is ready for shipping service without waiting for user action.
2Reliability
If manual update procedures are required for device replacement, then service information can be updated accurately, but users may forget to perform the update, leading to service interruption
Solution Approach 1:
The terminal device automatically performs the service information update process, eliminating the need for user action. The system detects device replacement, searches for the new device, and completes the information transfer autonomously, ensuring service continuity without user involvement.
Solution Approach 2:
The system proactively updates service information before the user needs to use the new device for printing. By performing the update in advance automatically, the system prevents service interruption and eliminates setup time for the user.
3Reliability
If the system automatically detects and updates service information during device replacement, then service continuity is maintained, but the system complexity increases
Solution Approach 1:
The terminal device performs automatic detection and update operations, adding functionality to handle device replacement scenarios. The system includes device detection capabilities, network search functions, and automatic information transfer mechanisms that operate autonomously to maintain service reliability.
Data Source
AI summary
A terminal device may include: a controller configured to: search for one or more devices in the network; and execute a first changing process for changing a state of a memory configured capable of storing service information in association with identification information identifying a device, in which the first changing process includes a process for, in a situation where the memory stores specific service information in association with specific identification information identifying a specific device, storing the specific service information in association with target identification information in place of the specific identification information, the specific device is a device indicated by device information currently registered in the terminal device, and the target identification information is information identifying a target device from among the searched one or more devices.