Information Communication Terminal Dialogue Continuity
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Information communication terminals cannot reply to user inputs during communication disconnections with servers, causing user confusion due to delayed responses.
Innovation Solution
The terminal includes an input receiving unit, a communication unit, a dialogue processing unit, and a communication state determination unit that allows it to obtain and present candidate presentation information from a server, even when the communication state is deteriorated, ensuring continuous dialogue.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If the information communication terminal communicates with the server in real-time to obtain presentation information, then the dialogue response accuracy is improved, but the dialogue continuity deteriorates when communication is disconnected
Solution Approach 1:
The terminal obtains and stores candidate presentation information in advance when communication is available. When communication deteriorates or disconnects, the terminal can continue the dialogue using the pre-obtained candidate information without needing real-time server communication, thus maintaining dialogue continuity while ensuring response accuracy.
2Measurement precision
If the terminal waits for server communication to obtain each piece of presentation information, then the information accuracy is improved, but the response delay increases causing user confusion
Solution Approach 1:
The terminal proactively obtains multiple candidate presentation information pieces from the server before they are strictly needed. This preliminary action creates a buffer that allows the terminal to respond immediately using cached information when communication delays occur, reducing perceived response delay while maintaining information accuracy through server-validated content.
3Reliability
If the terminal obtains multiple candidate presentation information pieces when communication deteriorates, then the dialogue continuity is improved, but the communication data usage increases
Solution Approach 1:
The terminal obtains a limited number of candidate presentation information pieces (excessive enough to cover potential dialogue needs, but not unlimited) when communication deteriorates. This partial action provides sufficient buffer for continuity without excessive data consumption, balancing dialogue reliability with data usage efficiency.
4Measurement precision
If the terminal uses real-time communication for each user input, then the information freshness is improved, but the system complexity increases due to continuous communication state monitoring
Solution Approach 1:
The terminal dynamically adjusts its communication strategy based on the current communication state. When communication is good, it uses real-time querying for fresh information. When communication deteriorates, it switches to using cached candidate information. This dynamic adaptation reduces continuous monitoring complexity while maintaining information freshness when possible.
Data Source
AI summary
An information communication terminal includes the followings. An input receiving unit receives an input from a user. A communication unit obtains presentation information corresponding to an input by the user from a server according to a dialog scenario, every time the input is received. A dialog processing unit presents the user with the presentation information obtained by the communication unit. A communication state determination unit determines a communication state between the communication unit and the server. When the communication state determination unit makes a first determination that the communication is deteriorated during a dialog, the dialog processing unit causes the communication unit to obtain, as candidate presentation information, at least one presentation information with a possibility of being presented to the user after the first determination according to the dialog scenario.