Terminal Device Event Monitoring for Proactive Management
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Solution Overview
Problem
Existing device management systems rely on user-initiated requests for assistance and lack real-time monitoring of terminal events, leading to potential device failures and inefficiencies in maintenance, especially when users perform offline operations such as firmware upgrades or parameter modifications without management side interaction.
Innovation Solution
A system and method that enables monitoring of terminal events by interacting with the terminal device through a monitor engine, which allocates and reports event monitoring tasks, records, and reports relevant information to the management side, allowing for proactive management and prevention of adverse impacts on the terminal device.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If user-initiated request approach is used for device management, then system complexity is reduced, but reliability deteriorates due to inability to prevent terminal events
Solution Approach 1:
The patent implements preliminary monitoring of terminal events before they cause failures. The device management server continuously monitors terminal events such as firmware upgrades, parameter modifications, and software installations, and takes preventive actions in advance. This resolves the contradiction by establishing proactive monitoring (improving reliability) while using structured event categories and automated responses to manage complexity.
Solution Approach 2:
The patent establishes a feedback mechanism where terminal events are monitored, reported to the device management server, and trigger automated responses. The system continuously loops through monitoring-event detection-reporting-action phases, creating closed-loop feedback that improves reliability through real-time detection while managing complexity through standardized feedback protocols.
2Reliability
If real-time monitoring of terminal events is implemented, then reliability is improved, but device complexity increases
Solution Approach 1:
The patent segments terminal events into distinct categories such as firmware upgrade events, parameter modification events, software installation events, and system state events. This segmentation allows the monitoring system to handle diverse events through unified patterns, improving reliability through comprehensive coverage while reducing complexity through standardized event processing.
Solution Approach 2:
The patent creates a universal monitoring framework that handles multiple types of terminal events through a single system architecture. The device management server uses a unified event processing mechanism that can monitor various event types (firmware, parameters, software, system state) through common patterns, improving reliability through comprehensive monitoring while avoiding the complexity of separate monitoring systems for each event type.
3Loss of energy
If proactive monitoring and prevention is implemented, then maintenance costs are reduced, but measurement precision requirements increase
Solution Approach 1:
The patent implements self-service monitoring where the terminal device automatically monitors its own events and reports to the device management server without requiring manual intervention. The system self-diagnoses and triggers automated responses for common events, reducing maintenance costs through proactive prevention while using standardized event reporting formats to manage measurement precision requirements.
Data Source
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AI summary
A method fro managing terminal device and system thereof, mainly comprises: monitoring and acquiring an event offline occurring in the terminal device; managing the terminal device based on the event. According to the present invention, a terminal event can be monitored for management of the terminal device. Therefore, the effect of the terminal event on the terminal device can be prevented and eliminated to decrease the failure probability of the terminal device and thus QoS of a service operator can be improved.