Information Terminal Filtering Image Device Status Notifications
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Solution Overview
Problem
In existing systems, stored status information from image-processing devices is not effectively notified to users, leading to important information being buried among multiple status notifications when communication is reestablished, causing user notifications to be overlooked.
Innovation Solution
A monitoring program installed on an information-processing terminal that receives status information from an image-processing device via a server, allowing for targeted notification of relevant status information to the user by filtering and prioritizing updates.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the push notification server stores status information for long periods when communication with the portable terminal is unavailable, then status information can be transmitted when communication is reestablished, but the stored status information becomes outdated and user-no longer-relevant, and multiple accumulated status notifications bury important information
Solution Approach 1:
The portable terminal determines in advance whether the image-processing device is operating normally before transmitting status information to the server. This preliminary assessment prevents accumulation of irrelevant status notifications and ensures only meaningful status updates are stored and transmitted later, resolving the contradiction between reliable delivery and notification effectiveness
Solution Approach 2:
The system extracts and transmits only the currently valid status information from the image-processing device, separating it from previously stored status data. This extraction approach ensures that when communication is reestablished, only relevant current status is notified to the user, preventing information burial while maintaining delivery reliability
2Productivity
If multiple sets of status information are transmitted when communication is reestablished, then all accumulated status updates are delivered to the user, but the important status information gets buried among multiple notifications
Solution Approach 1:
The portable terminal extracts only the currently valid status information from multiple accumulated status sets, isolating the important update from historical data. This selective extraction delivers complete relevant information without burying it among unnecessary notifications, maintaining both delivery completeness and user processing ease
Solution Approach 2:
The system performs preliminary validation at the image-processing device to determine current operational status before transmission. This pre-filtering ensures that only presently relevant status information is included in the notification batch, reducing user processing burden while maintaining complete delivery of important updates
Data Source
AI summary
In an information-processing terminal, a controller is configured to perform: receiving an image-related command operation for instructing an image-processing device to execute an image-related operation via an operation interface; and transmitting image-related command information to the image-processing device via a communication interface in response to receiving the image-related command operation, the image-related command information instructing the image-processing device to execute the image-related operation. The controller is further configured to perform receiving a plurality of sets of status information from a server via the communication interface, each of the plurality of sets of status information being indicative of status of the image-processing device; and setting target status information from the plurality of sets of status information, the target status information being indicative of target status of the image-processing device to be notified to a user of the information-processing terminal; and displaying a status screen including the target status on the display.