Communication Terminal Log Data Transmission

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Solution Overview

Problem

Existing communication systems face challenges in real-time log data transmission and analysis during communication services, leading to incomplete data collection and delayed failure analysis due to log data accumulation within terminals and lack of standardized formats for cross-functional data extraction.

Innovation Solution

A communication terminal that generates and transmits log data in real-time upon specific events, using a standardized format for common and category-based hierarchical data, allowing for immediate transmission and concurrent analysis of communication failures.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of time

If log data is accumulated within terminals during communication services, then data collection is completed, but real-time transmission and analysis are delayed

Engineering Contradiction:
Improvetime delay in failure analysisVSAvoidreal-time data transmission efficiency
Core Design Contradiction:
Loss of timeVSProductivity

Solution Approach 1:

The patent applies preliminary action by establishing standardized log data formats and transmission protocols before communication failures occur. This allows log data to be immediately transmitted and analyzed in real-time when events happen, eliminating the need for post-failure data collection and reducing analysis delays

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent implements feedback mechanisms where log data is continuously transmitted from terminals to analysis systems in real-time. This enables immediate detection and analysis of communication failures, creating a closed-loop system where analysis results can inform subsequent communication improvements

Inventive Principle:
Principle #23Feedback

2Loss of information

If log data is transmitted after communication ends or upon user operation, then complete log data can be collected, but failure analysis is delayed

Engineering Contradiction:
Improvecompleteness of log dataVSAvoidtime delay in failure analysis
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The patent enables continuous log data transmission during communication services through standardized real-time protocols. This allows log data to be continuously sent to analysis systems without interruption, ensuring both completeness of data collection and immediacy of failure analysis while the communication is active

Inventive Principle:
Principle #20Continuity of useful action

Solution Approach 2:

By pre-establishing standardized transmission formats and protocols, the system can immediately transmit complete log data when communication ends or events occur, without requiring additional processing or formatting steps that would delay analysis

Inventive Principle:
Principle #10Preliminary action

3Adaptability or versatility

If log data from different functions is collected without standardized formats, then diverse data can be gathered, but cross-functional data extraction becomes difficult

Engineering Contradiction:
Improvecross-functional data extraction capabilityVSAvoiddata format standardization complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent applies universality by creating a standardized log data format that can accommodate multiple communication functions (voice, video, messaging, etc.) within a single unified structure. This universal format enables easy cross-functional data extraction and analysis without requiring separate processing for each function type

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent segments log data into standardized categories and fields (communication type, participant information, quality metrics, error codes) that can be independently extracted and analyzed. This segmentation allows flexible querying across different functions while maintaining a consistent overall structure

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS11184411B2Communication terminal, communication system, log data transmission method, and non-transitory computer-readable medium
Publication Date: 2021.11.23 RICOH CO LTD
  • US11184411B2 patent drawing
  • US11184411B2 patent drawing
  • US11184411B2 patent drawing

AI summary

A communication terminal that receives at least one of image data and audio data from at least one other communication terminal via a network, the communication terminal including circuitry to generate log data in response to occurrence of an event at the communication terminal, and transmit the generated log data to an accumulation apparatus each time the event occurs.