Third-Party Interface Integration via Account Verification

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Solution Overview

Problem

In cloud computing environments, third-party applications often face challenges in communicating with network services due to security authentication protocols, making it difficult to extract relevant information for enterprise operations, such as incident reports or task management, which hinders data transfer and operational efficiency.

Innovation Solution

The integration of a third-party interface with a client instance is facilitated by verifying authorization based on account comparisons, allowing for the generation of service requests through a unified interface that combines content data from both sources, enabling direct execution of operations and data transfer.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If security authentication protocols are implemented to protect cloud computing networks, then network security is improved, but third-party applications are prevented from communicating with the network

Engineering Contradiction:
Improvenetwork securityVSAvoidcommunication capability
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The patent implements an intermediary authentication mechanism that mediates between third-party applications and the cloud computing network. The system uses account verification and authorization tokens as intermediaries to enable secure communication without compromising network security. The intermediary layer validates third-party credentials and establishes trusted connections, allowing communication while maintaining security protocols.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Productivity

If third-party applications are integrated with cloud computing platforms, then data transfer capability is improved, but system complexity increases

Engineering Contradiction:
Improvedata transfer capabilityVSAvoidsystem integration complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent implements a universal integration framework that enables third-party applications to communicate with cloud computing platforms through standardized authentication and data transfer protocols. The system provides multi-functional capabilities including account verification, authorization management, and data exchange through a unified interface, reducing the need for application-specific integration logic and simplifying the overall system complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Reliability

If authorization verification is performed by comparing accounts, then security is improved, but processing time increases

Engineering Contradiction:
Improveauthorization securityVSAvoidverification processing time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent implements preliminary authorization actions by pre-verifying account credentials and establishing authorization tokens before actual data transfer operations. The system performs account comparison and security verification in advance, caching authentication results and using pre-established trust relationships to enable faster subsequent transactions, thereby reducing verification processing time while maintaining security standards.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS11182746B2Systems and methods for integrating third-party services with a client instance
Publication Date: 2021.11.23 SERVICENOW INC
  • US11182746B2 patent drawing
  • US11182746B2 patent drawing
  • US11182746B2 patent drawing

AI summary

The present approach relates to integrating a third-party interface with a client instance hosted by one or more data centers, wherein the client instance is accessible by one or more remote client networks. In accordance with the present approach, a request to incorporate a third-party communication interface with the client instance is determined by the client instance. Then, an authorization to incorporate the communication interface with the client instance interface is verified based at least in part on a comparison between an account authorized to access the third-party communication interface and an account authorized to access with the client instance. In response to the verification, a service request interface from the client instance is integrated with the third-party communication interface. Then, a service request is generated via the client instance based on one or more content from the third-party communication interface and one or more data from the client instance.