Thread Selection Interface for Electronic Document Posting in Chat Services
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Solution Overview
Problem
In message exchange services, it is difficult to identify which message corresponds to an electronic document posted on the service screen among multiple shared messages.
Innovation Solution
An information processing device is configured to display candidates for threads on the service screen, allowing users to select and post electronic documents, with a processor controlling the display of access information for the document at the specified message position, replacing the marking comment with access information.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If electronic documents are posted in a message exchange service with multiple threads, then document sharing capability is improved, but difficulty in identifying which message the document corresponds to increases
Solution Approach 1:
The patent introduces a thread selection interface as an intermediary between the message exchange service and the document posting function. This interface displays candidate threads and allows users to select which thread the electronic document should be posted to, thereby mediating the association between documents and messages. The intermediary resolves the identification difficulty by providing a explicit selection mechanism rather than relying on automatic or ambiguous association.
2Ease of operation
If access information for electronic documents is displayed at message positions, then ease of identifying document correspondence is improved, but device complexity increases
Solution Approach 1:
The patent implements a copying mechanism where access information (such as document identifiers or links) is displayed at the message position in the chat interface. Instead of requiring users to navigate to separate document management screens, the system creates a visual copy or reference to the document access information directly at the relevant message location. This copying approach improves ease of operation by making document correspondence immediately visible, while the complexity is managed by reusing existing interface elements and data structures.
Data Source
AI summary
An information processing device includes a processor configured to: perform a control for displaying on an operation screen a candidate for a thread on a service screen for a message exchange service in which information for accessing an electronic document generated by scanning a document is displayed in such a manner that a thread is able to be selected; and receive, on the operation screen, an operation for selecting a candidate for a thread and an operation for posting the electronic document into the message exchange service.


