On-Screen Ticket Proofing System for Dynamic Design Modification
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Solution Overview
Problem
Conventional web-based retail ticketing services provide generic ticket proofs prior to printing, lacking variable information, which can lead to customer dissatisfaction and unnecessary reprints.
Innovation Solution
A system and method that allows clients to electronically retrieve and dynamically modify on-screen ticket proofs before printing, enabling accurate representation and customization of tickets, including interactive design options for stylistic and non-stylistic attributes.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If generic ticket proofs are provided prior to printing, then the ticketing service can be delivered efficiently through automated web-based systems, but the customer cannot accurately review or verify the ticket design, leading to potential errors and reprints
Solution Approach 1:
The system creates a digital copy (proof) of the ticket that incorporates all variable information from the order, allowing customers to review an accurate representation before printing. This proof serves as a virtual replica of the final ticket, enabling verification without physical sampling.
Solution Approach 2:
The system provides feedback to the customer by displaying the proof with all variable information populated, allowing them to verify accuracy and request corrections if needed. This feedback loop prevents errors before production completes.
2Manufacturing precision
If customers can review and modify ticket proofs before printing, then accuracy and customer satisfaction improve, but the system complexity and processing time increase
Solution Approach 1:
The system enables customers to self-verify and self-correct their ticket proofs through an automated web interface. Customers can review their own variable information and request modifications without requiring manual intervention from ticketing service operators.
Solution Approach 2:
The system performs preliminary rendering of the ticket proof with all variable information populated before the customer reviews it. This advance preparation allows customers to make informed decisions about their ticket design before production commits resources.
3Adaptability or versatility
If dynamic modifications to ticket proofs are allowed, then customer control and accuracy improve, but the processing time and computational resources required increase
Solution Approach 1:
The ticket proof system is designed to be dynamic, allowing variable information to be populated and modified based on customer input and order details. The proof can be updated in real-time as customers make changes, providing flexibility without requiring complete regeneration of the entire ticket design.
Data Source
AI summary
A system for managing the production of retail tickets in accordance with a ticket order includes a ticketing services bureau adapted to receive the ticket order and a print center to print tickets in accordance with the ticket order. The system additionally includes a client connected to the ticketing services bureau via an electronic network. As part of an interactive ticket proofing process, the client is capable of electronically retrieving an on-screen ticket proof from the ticketing services bureau and, if necessary, dynamically modifying the on-screen ticket proof in real time. The ticketing services bureau then generates an output data file based on the original ticket order, the edited on-screen ticket proof and print characteristics of the printer that will execute the ticket order. In this manner, the print center uses the output data file to generate tickets that closely resemble the on-screen ticket proof approved by the client.