Ticket-Verified Event Channels for Private Performer Communication
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Existing ticket issuing systems fail to facilitate direct communication between event participants and performers, as information shared on platforms like SNSs is often visible to unspecified individuals, making it difficult to maintain privacy and intimacy in user-performer interactions.
Innovation Solution
A communication management system utilizing a management server that manages channels for each performer and event, enabling direct communication through text, images, audio, and video posts, while ensuring that only ticket holders and performers can view or post content, using blockchain for NFTs to verify participation.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If information is shared on public platforms like SNSs, then visibility and reach are improved, but privacy and intimacy of user-performer interactions deteriorate
Solution Approach 1:
The system segments the audience by creating separate communication channels: public channels for general information and private channels for ticket holders. This segmentation allows the same information to be distributed differently based on user status, maintaining privacy while ensuring visibility for the intended audience.
Solution Approach 2:
The server acts as an intermediary that manages communication between performers and users. It controls information flow by filtering who can access what content, using ticket verification as a mediator to determine access rights to private channels, thus protecting privacy while maintaining information distribution.
2Ease of operation
If direct communication channels are opened for all users, then accessibility and ease of operation are improved, but security and access control deteriorate
Solution Approach 1:
The system performs preliminary verification of ticket possession before granting access to private communication channels. By checking ticket information in advance and confirming user status, the system ensures that only authorized users can access sensitive communication channels, maintaining security while preserving ease of operation for legitimate users.
Solution Approach 2:
Different access controls and communication permissions are applied to different user groups based on their ticket status. Ticket holders receive enhanced access to private channels with the performer, while non-ticket holders are restricted to public information only, creating localized quality differences in access rights.
Data Source
AI summary
There is provided a technique that enables direct communication between users participating in an event and between the users and the performer. There is provided a management apparatus comprising: a memory storing a program; and a processor that, by executing the program stored in the memory, is configured to: store event holding information related to a held event; manage a channel that is a communication tool opened for each performer and each event; acquire ticket information related to a ticket for the event possessed by a user, and compares the acquired ticket information with the event holding information, so as to confirm that the user possesses the ticket; and permit the user who has been confirmed to possess the ticket for the event and a performer of the event to make a post to the channel and view a post to the channel.