Tiered Online Waiting Room for Bandwidth Management
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Solution Overview
Problem
Existing solutions for providing access to online broadband digital broadcast events struggle with managing large numbers of concurrent users, leading to performance degradation due to bandwidth constraints and resource limitations, resulting in unsatisfactory user experiences and inefficient use of resources.
Innovation Solution
Implementing a multi-level online waiting room system that categorizes users into tiered access lines, providing a graphical representation of queues and allowing users to invite others, with features like movement tracking and value-added experiences, while controlling access and managing bandwidth allocation.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If fee-based subscriptions are used to meter user access, then acceptable end-user performance can be maintained, but the audience is limited to a smaller number of users
Solution Approach 1:
The patent segments users into multiple classification tiers (e.g., premium, standard, basic) with different access levels and waiting room priorities. This allows the system to serve a larger total audience while maintaining performance for higher-tier users, resolving the contradiction between performance reliability and user quantity by differentiating service quality across user segments
2Reliability
If sufficient bandwidth resources are made available to handle peak concurrent users, then acceptable user access time and response time can be maintained, but excess resources go unused when registered users do not actually access the content
Solution Approach 1:
The patent implements a waiting room system that pre-organizes users by classification tier before the actual content access. Users are sorted and prioritized in advance based on their subscription level, so that when bandwidth becomes available, the highest-priority users (premium subscribers) receive access first. This preliminary sorting ensures efficient use of limited bandwidth resources while maintaining acceptable performance for those who do access the content
3Device complexity
If a single queue system is used for user access, then device complexity is reduced, but user experience degrades due to long wait times and lack of prioritization
Solution Approach 1:
The patent divides the single queue into multiple classification-based queues (e.g., premium queue, standard queue, basic queue), each with different service priorities. This segmentation increases device complexity slightly but dramatically improves user experience by providing prioritized access for higher-tier users, reducing their wait times and improving overall access experience
Data Source
AI summary
An exemplary embodiment of the present invention sets forth a system, method and computer program product which may include providing an online waiting room and gatekeeper for controlling access to users in a plurality of tiered classification standby lines, seeking access to an online event.