Timestamp-Verified Facility Review System
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Solution Overview
Problem
Users face difficulties in creating reviews for facilities as they need to recall their impressions and may post inaccurate evaluations due to vague memories, and existing systems do not facilitate real-time impression capture during facility use.
Innovation Solution
An information processing apparatus with a communication unit, storage unit, and control unit that receives and manages review requests from user terminals, limiting review content to information recorded during facility use by enforcing time stamps within the reservation period, ensuring authenticity and real-time impression reflection.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If users are allowed to post reviews freely after facility use, then users can express their impressions, but users face difficulties in recalling accurate impressions and may post inaccurate evaluations
Solution Approach 1:
The system automatically captures text and image information during the facility use period before the review posting stage. This preliminary recording action eliminates the need for users to recall impressions later, as the information is already captured with time stamps proving it was recorded during actual facility use.
2Reliability
If users record information during facility use, then real-time impressions can be captured, but the system complexity increases due to time stamp verification
Solution Approach 1:
The user terminal automatically adds time stamps to recorded text and image information without requiring manual intervention. The system self- verifies the timing by comparing these automatic time stamps against the reservation period, eliminating the need for complex manual verification mechanisms.
3Reliability
If review content is limited to information recorded during facility use, then review authenticity is ensured, but users have fewer options for review content
Solution Approach 1:
The system dynamically determines which recorded information can be used for reviews based on time stamp verification. During the facility use period, all recorded information is available. After the period ends, only information with time stamps within the reservation period is permitted, creating a dynamic content selection process that balances authenticity with user choice.
Data Source
AI summary
An information processing apparatus includes a communication unit that is communicable with a user terminal. A storage unit stores reservation information relating to a use reservation for a facility of a user having the user terminal, the reservation information including an estimated facility use start time and an estimated facility use end time. A control unit controls the communication unit to receive, from the user terminal, a posting request of a review of the user about the facility, the posting request including text information or image information having a time stamp indicating recording date and time. The control unit controls, based on the reservation information, the posting request to prevent posting of a review including text information or image information having a time stamp indicating a point of time outside a period of time from the estimated facility use start time to the estimated facility use end time.