Token Expiration Notification for Image Forming Apparatus

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Solution Overview

Problem

Existing information processing apparatuses, such as image forming devices, face challenges in appropriately operating when a token used for OAuth authentication expires, as administrators may not be present to update the token's expiration date, leading to unintended operation or job failures.

Innovation Solution

The apparatus displays a message indicating that the token is about to expire, prompting users to update the expiration date, and allows for both manual and automatic updates, ensuring continuous operation by preventing token expiration delays.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Extent of automation

If the token expiration date is not updated manually, then the apparatus can operate automatically, but the token may expire causing job failures

Engineering Contradiction:
Improveautomatic operationVSAvoidjob execution reliability
Core Design Contradiction:
Extent of automationVSReliability

Solution Approach 1:

The system performs preliminary action by detecting token expiration dates in advance and displaying notifications to users before the token actually expires. This allows users to update the token during the determination period (within 7 days of expiration) rather than waiting for expiration to occur, thereby maintaining both automatic operation and job execution reliability.

Inventive Principle:
Principle #10Preliminary action

2Reliability

If the system notifies users of token expiration, then token updates can be performed timely, but additional user interaction is required

Engineering Contradiction:
Improvetoken validityVSAvoiduser operation simplicity
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The system implements feedback by notifying users of upcoming token expiration through display messages. The notification includes the expiration date and prompts users to update the token within the determination period. This feedback mechanism maintains token validity while providing clear guidance to users, balancing reliability with operational simplicity.

Inventive Principle:
Principle #23Feedback

3Ease of operation

If the determination period is set long, then users have more time to update tokens, but the notification period extends unnecessarily

Engineering Contradiction:
Improveuser response timeVSAvoidnotification duration
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system applies parameter changes by setting a specific determination period (7 days) for token expiration notifications. This parameter is configured to provide sufficient user response time while avoiding unnecessarily early notifications. The controller calculates the determination period based on the token expiration date and only notifies users when the remaining validity period falls within this optimized window.

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS20240385790A1Information processing apparatus and display control method
Publication Date: 2024.11.21 SHARP KK
  • US20240385790A1 patent drawing
  • US20240385790A1 patent drawing
  • US20240385790A1 patent drawing

AI summary

The present disclosure includes one or more controllers and a display device. The one or more controllers acquire a token from a server. In the case where a period for which the token can be used is within a determination period, a first message indicating that the token expires soon is displayed on the display device.