Tokenized Icon Metadata for Image-Based Insurance Quotes and Claims
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Solution Overview
Problem
Existing insurance quote and claim processes require manual data entry on user devices, which is time-consuming and laborious, especially on mobile devices, and do not allow for convenient quote generation or claim submission.
Innovation Solution
A system that uses tokenized icons, associating metadata with images to facilitate data entry by allowing users to manipulate graphical objects on a user interface, reducing the need for manual input and enabling quote generation and claim handling through image-based interactions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If manual data entry is used on mobile devices for insurance quotes and claims, then data can be input into the system, but the process becomes time-consuming and laborious
Solution Approach 1:
The patent uses camera-based image capture to copy visual information (driver's license, vehicle, property) directly into the system, replacing manual typing. The captured images are then processed through OCR and image recognition to automatically extract and populate data fields, eliminating the need for users to manually enter information on mobile devices.
Solution Approach 2:
The system performs automatic data extraction and processing without requiring user intervention for manual entry. The OCR and image recognition systems automatically capture, process, and populate data from uploaded images, allowing the system to serve itself by converting visual information into structured data fields automatically.
2Productivity
If traditional manual input methods are used, then data can be entered, but the process is cumbersome and user experience is degraded
Solution Approach 1:
The patent replaces the mechanical action of manual typing and data entry with automated optical and computational systems. Camera-based image capture, OCR technology, and image recognition algorithms substitute for the mechanical process of keyboard input, enabling faster and more convenient data collection while improving both productivity and ease of operation.
3Measurement precision
If more data fields are required for accurate quotes and claims, then data accuracy improves, but the complexity and time required for data entry increases
Solution Approach 1:
The patent merges multiple data collection functions into a single image capture action. By capturing images that contain multiple pieces of information (driver's license, vehicle details, property characteristics) in one photograph, the system consolidates what would otherwise require multiple separate data entry steps into a single operation, maintaining data accuracy while reducing process complexity.
Solution Approach 2:
The system performs preliminary data extraction and validation automatically through OCR and image recognition before the user needs to review or submit the information. This preliminary processing of images extracts relevant data fields in advance, reducing the complexity of subsequent data entry steps and ensuring accuracy is achieved automatically rather than through manual verification of each field.
Data Source
AI summary
An insurance server for using a tokenized icon to provide an insurance quote or submit an insurance claim may include a processor programmed to receive an image from a user application, and data associated with the image, wherein at least a portion of the obtained data is associated as metadata with the tokenized icon. The processor may instruct the user application to use an icon associated with the tokenized icon as a first graphical object, and to modify, in response to an association of the first graphical object with a second graphical object in the user application, the metadata of the tokenized icon based upon data associated with the second graphical object. The processor may transmit the virtual quote or proposed insurance claim to the user application, the virtual quote or proposed insurance claim being based upon the modified metadata. As a result, the online customer experience may be enhanced.