Tone Advisor System for Automated Caller Grouping
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Solution Overview
Problem
Telephone users face the challenge of manually assigning ring tones or ring-back tones to callers, which is time-consuming and difficult, especially when dealing with a large number of contacts.
Innovation Solution
A tone advisor system that monitors calls, categorizes callers into contact groups based on call data, and automatically assigns genres and tones to these groups, suggesting personalized ring tones or ring-back tones to the user for confirmation.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users manually assign ring tones or ring-back tones to each caller, then the tones can be personalized and identified correctly, but the process becomes time-consuming and difficult, especially when dealing with a large number of contacts
Solution Approach 1:
The system performs self-service by automatically monitoring call data, categorizing callers into contact groups, and assigning tone genres without requiring manual user input. The call educator and caller organizer components enable the system to autonomously manage tone assignments based on calling patterns and user preferences.
Solution Approach 2:
The system performs preliminary action by pre-categorizing callers into contact groups and pre-assigning tone genres before the user needs to use the tones. This advance preparation eliminates the need for manual assignment at the moment of use, significantly reducing user time investment.
2Adaptability or versatility
If users manually assign unique ring tones to each caller, then personalized identification is achieved, but the complexity of the task increases with the number of callers
Solution Approach 1:
The system segments the complex task of assigning tones to individual callers by first grouping callers into contact groups based on calling patterns. This segmentation reduces the complexity from assigning tones to each individual caller to assigning tones to groups of callers with similar characteristics.
Solution Approach 2:
The contact group acts as an intermediary between the user's calling patterns and the actual tone assignments. The caller organizer component uses this intermediary structure to automatically match callers with appropriate tone genres, simplifying the overall system complexity while maintaining personalization.
3Extent of automation
If the system automatically assigns tones based on call data, then user involvement is reduced and time is saved, but the system complexity increases
Solution Approach 1:
The tone advisor system achieves multi-functionality by combining call monitoring, data analysis, contact group categorization, and tone assignment into a single integrated system. This universal approach handles multiple tasks through one system rather than requiring separate components for each function, managing complexity while increasing automation.
Data Source
AI summary
A tone advisor, a tone assisting system and a method of associating tones with callers. In one embodiment the method includes: (1) monitoring calls to and from a user, (2) obtaining information based on the calls and (3) categorizing a caller associated with at least one of the calls into a contact group according to the information and (4) assigning a genre of tones to the contact group.