Tone Analysis for Social Media Adverse Engagement Detection

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Solution Overview

Problem

Current methods for identifying adverse user engagement in social media domains are inefficient in detecting inflammatory, digressive, or off-topic messages, leading to inadequate identification of valid adverse interactions.

Innovation Solution

The system employs cognitive analysis, tone analysis, and natural language processing (NLP) to classify posting accounts, validate comments, and derive context and topics, generating personality profiles to determine trends and restrict access to identified agitators, thereby improving efficiency in memory and network resource utilization.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If traditional methods are used to identify adverse user engagement, then the system is simple to implement, but the detection accuracy for inflammatory and off-topic messages is insufficient

Engineering Contradiction:
Improvedetection accuracyVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent introduces an intermediary NLP processing layer between the user input and the detection system. This intermediary component analyzes textual data entries for tone, context, and semantic meaning before classification, enabling accurate detection of inflammatory and off-topic messages without requiring direct complex analysis of all user interactions.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent replaces traditional mechanical/rule-based detection methods with NLP-based automated analysis. Instead of using simple keyword filtering or manual review processes, the system employs neural networks and natural language processing algorithms to automatically detect adverse engagement patterns, improving accuracy while managing complexity through automation.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Reliability

If all textual data entries are processed to detect adverse engagement, then detection completeness is improved, but network resource consumption increases

Engineering Contradiction:
Improvedetection completenessVSAvoidnetwork resource consumption
Core Design Contradiction:
ReliabilityVSLoss of energy

Solution Approach 1:

The patent performs preliminary tone analysis and context determination on textual data entries before full processing. By initially assessing the tone and semantic context of comments, the system can identify and filter out clearly adverse entries early in the process, reducing the need to process all entries through more resource-intensive analysis stages.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent applies different processing depths to different types of textual data entries based on their local characteristics. Entries that appear to be clearly adverse or irrelevant are processed with higher intensity, while benign entries receive minimal processing, optimizing resource allocation based on the specific qualities and risks of individual data points.

Inventive Principle:
Principle #3Local quality

3Loss of information

If personality profiles are generated for all posting accounts, then user understanding is improved, but processing time increases

Engineering Contradiction:
Improveuser insight qualityVSAvoidprocessing time
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The patent generates comprehensive personality profiles only for posting accounts that exhibit adverse engagement patterns or require detailed analysis. Rather than creating profiles for all users, the system applies this resource-intensive process selectively to accounts that need it most, balancing information quality with processing time constraints.

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentUS11573995B2Analyzing the tone of textual data
Publication Date: 2023.02.07 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US11573995B2 patent drawing
  • US11573995B2 patent drawing
  • US11573995B2 patent drawing

AI summary

Aspects of the present invention disclose a method for detecting textual inputs of a user of a social media application and derives personality characteristic insights of a user. The method includes one or more processors identifying a textual data entry to an interactive internet-based application. The method further includes determining a tone of the textual data entry. The method further includes identifying a posting account corresponding to the textual data entry. The method further includes generating a personality profile corresponding to the posting account based on the textual data entry associated with the posting account. The method further includes determining a context of the textual data entry based on semantic features of the textual data entry. The method further includes classifying the personality profile corresponding to the posting account. The method further includes performing a defined action that prevents engagement between the posting account and the interactive internet-based application.