Tone-Based Promotion Delivery for Mobile Device Personalization

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Solution Overview

Problem

Conventional marketing techniques, including mobile marketing, fail to provide real-time, customizable, and cost-effective promotion information to consumers, lacking the ability to track consumer behavior and feedback effectively.

Innovation Solution

A system and method that uses tone transmission devices to associate promotion information with tones transmitted to mobile devices, allowing for real-time communication, storage, and tracking of consumer interactions, enabling personalized marketing and efficient promotion management.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If conventional marketing techniques (flyers, mailings, email) are used to provide promotion information, then information can be transmitted to consumers, but the information cannot be tailored or customized per customer and cannot be validated or activated in real-time

Engineering Contradiction:
Improvecustomization per customerVSAvoidreal-time validation
Core Design Contradiction:
Adaptability or versatilityVSReliability

Solution Approach 1:

The system segments promotion delivery by associating specific promotions with individual mobile devices through unique device identifiers. Each device receives customized promotion information tailored to the specific user, enabling per-customer customization while maintaining real-time validation capabilities through centralized database tracking.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system implements dynamic real-time validation by continuously checking promotion status, customer eligibility, and redemption state through mobile device communication. The promotion information can be activated, deactivated, or modified in real-time based on system conditions, ensuring reliable validation while maintaining customization.

Inventive Principle:
Principle #15Dynamics

2Productivity

If text message advertisements are sent to mobile devices, then promotional information can be delivered, but costs associated with the communication may be unwillingly paid by the user

Engineering Contradiction:
Improvepromotion deliveryVSAvoidcommunication cost
Core Design Contradiction:
ProductivityVSLoss of energy

Solution Approach 1:

The system uses mobile devices as intermediaries to receive promotion information through tones rather than traditional text messages. The mobile device acts as a mediator between the promotion system and the consumer, delivering promotional content through audio tones that do not incur traditional messaging costs while maintaining effective promotion delivery.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system replaces the mechanical text message transmission system with an acoustic tone transmission system. Instead of sending text messages that incur communication costs, the system transmits promotion information as audio tones through the mobile device's speaker, eliminating the cost barrier while maintaining productivity in promotion delivery.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Loss of information

If promotion information is provided through traditional media (billboards, posters, radio, television), then consumers receive promotional content, but consumers are not provided with information they can review at a later point in time

Engineering Contradiction:
Improveinformation accessibilityVSAvoidsystem structure
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The mobile device serves multiple functions: receiving promotion tones, storing promotion information locally, and enabling later review of the information. This multi-functional approach allows consumers to access promotional content at any time without requiring complex additional systems, as the mobile device itself provides both reception and storage capabilities.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system creates a digital copy of promotion information that is stored on the consumer's mobile device. Instead of providing only transient audio or visual information through traditional media, the system delivers and stores a replicable copy of the promotion content on the device, enabling later review without increasing overall system complexity.

Inventive Principle:
Principle #26Copying

4Loss of time

If conventional marketing techniques are used, then promotion information can be transmitted, but the entity maintaining the marketing program cannot obtain real-time responses, information, and feedback

Engineering Contradiction:
Improvefeedback timingVSAvoidprogram management
Core Design Contradiction:
Loss of timeVSEase of operation

Solution Approach 1:

The system implements real-time feedback mechanisms by communicating directly with mobile devices to receive consumer responses, redemption status, and engagement information. The mobile device serves as both the information delivery channel and the feedback collection point, enabling real-time program management without complicating the operational process.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system merges the promotion delivery function and the feedback collection function into a single mobile device communication channel. The same device that receives promotion tones also sends back consumer responses and redemption information, eliminating the need for separate feedback mechanisms and simplifying program management while achieving real-time insights.

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS8577345B2Systems, methods, and apparatus for providing promotion information to a mobile device
Publication Date: 2013.11.05 FIRST DATA CORP
  • US8577345B2 patent drawing
  • US8577345B2 patent drawing
  • US8577345B2 patent drawing

AI summary

Systems, methods, and apparatus providing promotion information to a mobile device are provided by certain embodiments of the invention. According to one embodiment, promotion information for a program may be associated with an information carrying tone that is transmitted to a mobile device associated with an operator by a tone transmission device. An indication received responsive to the mobile device receiving the information carrying tone can be stored, and at least one entry associating the promotion and the operator can be stored responsive to receiving the indication. Also according to various aspects, following receipt of the indication, it may be determined whether the promotion is validated and/or can be activated for the operator, and promotional information can be communicated to the operator, such as a activation confirmation or a redeemable promotion.