Topology Pattern Maps for Root Cause Analysis Automation
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Solution Overview
Problem
Existing root cause analysis (RCA) approaches face challenges due to redundant probing and inefficient information sharing across multiple problem-solving individuals/teams, leading to inefficient problem-solving processes.
Innovation Solution
The method involves determining topology paths of configuration items within a target system, identifying patterns, comparing them against RCA logical expressions and system architecture patterns, and generating user-accessible URLs for direct invocation of RCA logical expressions to streamline the RCA process.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If multiple problem-solving individuals/teams perform independent root cause analysis, then comprehensive problem investigation is achieved, but redundant probing and inefficient information sharing occur
Solution Approach 1:
The patent merges multiple independent root cause analysis efforts into a unified system where topology paths and diagnostic results are shared across all problem-solving teams. The system consolidates configuration item relationships and diagnostic data into a common repository, eliminating redundant probing while maintaining comprehensive investigation through collaborative analysis.
Solution Approach 2:
The system performs preliminary action by pre-computing and storing topology paths, configuration item relationships, and diagnostic patterns before actual root cause analysis is needed. When a problem occurs, the system retrieves pre-analyzed topology information and applies it immediately, avoiding redundant exploration of the same system relationships by multiple teams.
2Measurement precision
If multiple problem-solving teams independently analyze the same system, then thorough diagnosis is achieved, but inefficient information transfer occurs
Solution Approach 1:
The patent creates a universal information platform that serves all problem-solving teams simultaneously. The topology path database and diagnostic result repository function as a shared resource that any team can access, eliminating information silos and enabling efficient knowledge transfer while maintaining diagnostic thoroughness through comprehensive system coverage.
Solution Approach 2:
The system acts as an intermediary between multiple problem-solving teams and the target system. Instead of teams directly and independently investigating the system, the intermediary platform provides standardized access to topology information, configuration items, and diagnostic results, enabling thorough diagnosis through structured information flow while preventing redundant data collection.
3Adaptability or versatility
If traditional root cause analysis methods are used, then problem-solving flexibility is maintained, but systematic iterative diagnosis is inefficient
Solution Approach 1:
The patent implements dynamic root cause analysis where the system adapts to different problem scenarios while maintaining systematic methodology. The topology paths and diagnostic expressions are dynamically selected based on the specific target system and observed symptoms, allowing flexible problem-solving approaches while following a structured iterative diagnosis process that improves productivity through systematic reuse of analysis patterns.
Data Source
AI summary
Methods, systems, and computer program products for repeat execution of RCA logic through run-time discovered topology pattern maps are provided herein. A computer-implemented method includes determining one or more topology paths of configuration items from a collection of multiple views of a target system; identifying one or more patterns from the one or more topology paths of configuration items; comparing the one or more identified patterns against a collection of data comprising mappings between (i) multiple root cause analysis logical expressions and (ii) multiple system architecture patterns, thereby identifying one or more of the multiple root cause analysis logical expressions to be executed on the one or more topology paths of configuration items; and generating a user-accessible link via a uniform resource locator for direct invocation of the one or more identified multiple root cause analysis logical expressions executed on the one or more topology paths of configuration items.