Terminal Operating System Web Portal for Real-Time Exception Management
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Solution Overview
Problem
Existing Terminal Operating Systems (TOS) lack effective solutions for real-time exception management and inter-system communication, leading to inefficiencies and delays in cargo handling due to mismatched container attributes and reliance on non-electronic communication methods.
Innovation Solution
A TOS Web Portal system that provides a network-based interface for real-time access and management of shipment information, allowing steamship companies to update data and interface with other applications like VoyagerTrack, reducing communication barriers and streamlining logistical processes.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If non-electronic communication methods are used for exception management, then communication between parties can occur, but communication efficiency is low and paperwork is extensive
Solution Approach 1:
The patent replaces non-electronic communication methods (phone, fax, physical paperwork) with an electronic web portal system. The web portal provides electronic interfaces for submitting exceptions, viewing status, and communicating between terminal operators, steamship companies, and trucking companies, eliminating manual paperwork and significantly improving communication efficiency.
Solution Approach 2:
The web portal acts as an intermediary platform between multiple parties (terminal operators, steamship companies, trucking companies). It provides a centralized system where exception data can be submitted, tracked, and resolved electronically, facilitating coordinated communication without requiring direct contact between all parties.
2Productivity
If real-time exception management is implemented, then operational efficiency improves, but system complexity increases
Solution Approach 1:
The web portal is designed as a universal system that handles multiple functions: exception submission, tracking, resolution, and communication across different Terminal Operating Systems. By creating a single multi-functional platform rather than separate systems for each function, the patent manages complexity while providing comprehensive real-time exception management.
Solution Approach 2:
The web portal serves as an intermediary layer between different Terminal Operating Systems and various users. It abstracts the complexity of individual TOS systems behind a unified interface, allowing real-time exception management without requiring each TOS to implement complex management capabilities independently.
3Ease of operation
If container attributes do not match booking information, then cargo handling can proceed, but gate congestion occurs and trucker turn-times increase
Solution Approach 1:
The system performs preliminary validation of container attributes against booking information at the time of exception submission, rather than waiting until gate arrival. This allows issues to be identified and resolved in advance, preventing gate congestion and reducing trucker wait times while ensuring cargo handling can proceed smoothly when attributes are verified.
Data Source
AI summary
Systems and methods are disclosed for processing information related to a terminal operating system. In one exemplary implantation, there is provided a method for providing information of terminal operating system management. The method may include processing information related to an input to manage the terminal operating system management. Other exemplary implementations may include processing to generate a result such that an output of a result of the managed terminal operating system management functionality is produced.