Dynamic Tour Route Configuration via Relevance Scoring
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Solution Overview
Problem
Visitors to places of historical or popular interest, such as production studio lots, often struggle to understand the significance of their tour experience due to lack of customization, as existing methods fail to provide tailored tours that align with individual interests, especially in complex locations where multiple topics are relevant.
Innovation Solution
A computer-implemented method for configuring customized tours using a mapped space, where processors provide an ordered arrangement of tour subject indicators, calculate aggregate relevance scores, and define tour routes that satisfy relevance and duration constraints, allowing for real-time modification based on user feedback and interest factors.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a single predetermined tour route and script are provided for all visitors, then the tour can be operated efficiently for groups and kept affordable, but the tour cannot be customized to match individual visitor interests
Solution Approach 1:
The tour system is segmented into discrete subject indicators (e.g., actors, movie titles, genres) that can be independently selected and combined. Each subject indicator represents a modular unit of tour content that can be customized without requiring a complete redesign of the tour route or script, thus enabling personalization while maintaining operational efficiency.
Solution Approach 2:
The tour configuration transitions from a static predetermined route to a dynamic system that adapts to individual visitor preferences. The system calculates aggregate relevance scores and generates customized tour routes in real-time based on user input, allowing the tour to be tailored to each visitor's interests while maintaining a structured framework for operation.
2Adaptability or versatility
If self-guided tours with location-based content are used, then visitors can learn about specific subjects at relevant locations, but this approach does not work well when the same location relates to many different topics or when site conditions are not suitable for unsupervised touring
Solution Approach 1:
The system introduces an intermediary tour guide component that bridges the gap between self-guided content delivery and supervised group tours. The guide uses the customized tour route and subject indicators to provide contextually relevant information at each location, ensuring that visitors receive accurate and relevant information while maintaining the benefits of personalized content delivery.
Solution Approach 2:
The system changes the parameter of content delivery from fixed location-based playback to dynamic relevance-based selection. By calculating aggregate relevance scores between locations and subject indicators, the system determines which content to deliver at each location based on the visitor's interests, rather than playing predetermined content regardless of relevance.
3Loss of information
If visitors are provided with comprehensive information about all locations and subjects, then they can learn about diverse topics, but they cannot focus deeply on their specific areas of interest
Solution Approach 1:
The system extracts and prioritizes only the subject indicators that are most relevant to each visitor's interests, removing unnecessary information from the tour route. By calculating aggregate relevance scores and selecting only the highest-relevance subjects, the system delivers focused content that matches visitor interests without overwhelming them with unrelated information, thus reducing information loss while maintaining efficient use of tour time.
Data Source
AI summary
An apparatus and method for configuring a customized tour includes providing a list of tour subject indicators with a relevance value for locations to be toured, receiving user selection data regarding the subject indicators, and configuring a tour route based on an aggregate relevance score calculated for the tour subject indicators and locations indicated by one or more users. The method and apparatus may further include defining at least one tour route record comprising an ordered list of locations that satisfies at least a minimum aggregate relevance score constraint and a maximum tour duration constraint and saving information defining the at least one tour route record in a computer memory for use in delivering a corresponding tour.