Trait-Modeled Chatbots for Specialized Advice

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Solution Overview

Problem

Conventional all-in-one chatbots are not optimized for specific traits, failing to provide advice from different perspectives, making it impractical and costly for users to seek advice from multiple experts, and unable to model various personality or expertise traits effectively.

Innovation Solution

Training chatbots to specialize in specific traits by identifying and labeling them with keywords or concepts associated with personality or expertise traits, allowing them to generate responses that model these traits, and selectively invoking the appropriate chatbots based on user intent in a virtual chatroom.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If a conventional all-in-one chatbot is used to provide advice from all perspectives, then the chatbot can cover multiple topics and domains, but it cannot provide optimized or specialized advice for any particular trait or perspective

Engineering Contradiction:
Improveability to provide advice from different perspectivesVSAvoidoptimization for specific trait
Core Design Contradiction:
Adaptability or versatilityVSManufacturing precision

Solution Approach 1:

The patent divides a single all-in-one chatbot into multiple specialized chatbots, each trained to model specific traits (e.g., personality traits, expertise traits). Each chatbot is a separate entity with specialized knowledge and characteristics, allowing the system to provide optimized advice for particular traits while maintaining overall versatility through the collection of specialized agents.

Inventive Principle:
Principle #1Segmentation

2Manufacturing precision

If multiple specialized experts are consulted to provide different perspectives, then the quality and depth of advice from each perspective improves, but the time and effort required to schedule and coordinate consultations increases

Engineering Contradiction:
Improvequality of advice from specific perspectiveVSAvoidtime to schedule and coordinate consultations
Core Design Contradiction:
Manufacturing precisionVSLoss of time

Solution Approach 1:

The patent creates digital copies of human experts in the form of AI chatbots that model their traits, expertise, and perspectives. These chatbot copies can provide advice immediately without requiring users to schedule real-world consultations, eliminating the time loss associated with coordinating multiple expert meetings while preserving the quality of specialized advice.

Inventive Principle:
Principle #26Copying

3Device complexity

If a single chatbot is trained to handle all topics and traits, then the system complexity is reduced, but the chatbot cannot be optimized for any particular trait or domain

Engineering Contradiction:
Improvenumber of chatbots in systemVSAvoidspecialization in specific trait
Core Design Contradiction:
Device complexityVSManufacturing precision

Solution Approach 1:

The system segments the chatbot functionality into multiple specialized agents, each optimized for specific traits. While this increases the number of chatbots, it enables each individual chatbot to achieve high specialization quality that would be impossible for a single general-purpose chatbot to attain.

Inventive Principle:
Principle #1Segmentation

4Adaptability or versatility

If a chatbot provides generic responses to cover all scenarios, then the chatbot can handle any user input, but the responses lack personalization and depth for specific trait requirements

Engineering Contradiction:
Improveability to handle any user inputVSAvoidpersonalization of response
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The patent applies local quality by having different chatbots exhibit different trait characteristics in their responses. Each chatbot is customized with specific personality traits, expertise levels, and communication styles, allowing the system to provide highly personalized and trait-appropriate responses while maintaining the ability to handle diverse user inputs through the variety of specialized agents.

Inventive Principle:
Principle #3Local quality

Data Source

PatentUS11783224B2Trait-modeled chatbots
Publication Date: 2023.10.10 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US11783224B2 patent drawing
  • US11783224B2 patent drawing
  • US11783224B2 patent drawing

AI summary

One embodiment of the invention provides a method of training a chatbot. The method comprises identifying one or more chat logs that exhibit a trait. The method further comprises identifying one or more labels associated with the trait based on the one or more chat logs. The method further comprises training the chatbot to generate a response that models the trait based on the one or more chat logs. The method further comprises labeling the chatbot with the one or more labels.