Transaction Status Tracking System with User-Defined Update Preferences
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Solution Overview
Problem
Current methods for tracking transaction status rely on user-initiated inquiries or automated updates dictated by the other party, lacking user control over frequency, mode, and timing, leading to unwanted and untimely updates.
Innovation Solution
A system and method that allow users to request status updates based on their preferences, including frequency, duration, and mode of updates, using a communication network to poll the other party and provide updates accordingly, enabling users to define how and when they receive status information.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If automated status updates are provided to users, then users can track transaction status, but users receive unwanted and untimely updates without control over frequency and timing
Solution Approach 1:
The system dynamically adapts the status update delivery based on user-defined preferences. Users can specify their preferred frequency, timing, and mode of status updates, transforming a static automated notification system into a dynamic one that adjusts to individual user needs and reduces unwanted communications
Solution Approach 2:
The patent changes the parameters of status update delivery by allowing users to define custom preferences for update frequency, timing, and communication mode. This enables the system to adjust notification parameters according to user requirements rather than using a fixed update schedule
2Loss of information
If users manually inquire about transaction status, then users can obtain status information, but this consumes user time and effort
Solution Approach 1:
The system performs self-service by automatically polling the other party and retrieving transaction status information without requiring user initiation. The automated system handles the inquiry process independently, delivering status updates to users based on their preferences and eliminating the need for manual status checks
Solution Approach 2:
The system takes preliminary action by proactively seeking and retrieving status information before users need to inquire. By automatically polling the other party and obtaining status updates in advance, the system prepares information ready for delivery to users according to their preferred timing and frequency
3Speed
If status updates are provided frequently, then users receive timely status information, but this increases resource consumption and unwanted updates
Solution Approach 1:
The system optimizes resource consumption by allowing users to define custom frequency parameters for status updates. Instead of using a high fixed frequency, the system adapts the update rate to match user needs, reducing unnecessary polling and communication while maintaining timely information delivery
Data Source
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AI summary
Systems and Methods for providing status update for a transaction are described herein. According to the present subject matter, the system(s) implement the described method(s) for providing updated status of a transaction. The method includes receiving a status update request, by a server, from a communication device of a user, to track status of the transaction between the user and other party, wherein the status update request comprises at least of tracking parameters and update parameters associated with the status update. The method further includes polling the other party through a communication network based on the tracking parameters and the update parameters to obtain an updated status of the transaction. Furthermore, the method includes providing the updated status of the transaction to the user based on the update parameters.