Transparent Display Medium for POS Hygiene and Visual Communication

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Solution Overview

Problem

The challenge of providing a transparent shield between a salesperson and a customer during payment leads to difficulties in voice communication and potential customer offense, detracting from the shopping experience due to the absence of effective communication and hygiene management.

Innovation Solution

A system comprising a POS terminal and a transparent display medium that displays images to enhance customer experience and improve payment operations, using a processor to execute steps for receiving payment input and displaying corresponding images on a transparent display medium to facilitate communication.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Object-affected harmful factors

If a transparent shield is provided between the salesperson and the customer during payment, then hygiene management is improved, but voice communication becomes difficult and customer experience deteriorates

Engineering Contradiction:

Improvehygiene managementVSAvoidvoice communication

Core Design Contradiction:

Object-affected harmful factorsVSEase of operation

Solution Approach 1:

A transparent display medium is introduced as an intermediary between the salesperson and customer. This medium serves dual purposes: it acts as a physical barrier for hygiene protection while simultaneously functioning as a communication channel by displaying visual information about payment status, product details, and communication content, thereby resolving the contradiction between hygiene protection and communication effectiveness

Inventive Principle:

Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent replaces acoustic communication (voice) with optical communication (visual display) for certain information transmission. By substituting the mechanical/acoustic field with the optical field, the system maintains communication effectiveness while preserving the physical barrier for hygiene purposes

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

2Object-affected harmful factors

If a transparent shield is disposed between salesperson and customer, then hygiene management is achieved, but communication effectiveness deteriorates and customer enjoyment decreases

Engineering Contradiction:

Improvehygiene managementVSAvoidcommunication effectiveness

Core Design Contradiction:

Object-affected harmful factorsVSLoss of information

Solution Approach 1:

The transparent display medium performs multiple functions simultaneously: it serves as a protective barrier for hygiene, a display device for information transmission, and a communication interface between salesperson and customer. This multi-functionality resolves the contradiction by combining hygiene protection with enhanced communication capabilities

Inventive Principle:

Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent transitions communication from a single acoustic dimension to multiple dimensions by adding visual display. Information is transmitted through both auditory (voice) and visual (display) channels, creating a multi-dimensional communication system that overcomes the limitations imposed by the physical barrier

Inventive Principle:

Principle #17Another dimension (Dimensionality change)

Data Source

PatentUS12437616B2Program, method, information processing device, and system for a transparent display medium

Publication Date: 2025.10.07 THE POKEMON CO

AI summary

A customer is provided with a superior shopping experience while realizing hygiene management by using a transparent display medium with a point-of-sale (POS) terminal. Processing circuitry is configured to receive input relating to payment for a product from a first party, and display an image of an effect corresponding to the input relating to payment on the transparent display medium disposed so as to separate the first party from a second party who is purchasing the product.