Transport Request Tracking in SAP System Landscapes

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

In complex software systems like SAP R/3, manual processes for tracking and managing transport requests are time-consuming and error-prone, particularly in ensuring correct sequencing and targeted distribution of services across multiple systems, leading to potential workflow disruptions and data corruption.

Innovation Solution

A method and system for tracking transport requests in a system landscape with a central control system and interconnected logical systems, utilizing a data supplier and collector to provide and update status data, and a tracking service for analyzing and ensuring correct sequencing and distribution of software services.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If manual tracking and management of transport requests is used, then operator control and system flexibility are maintained, but time consumption and error risk increase significantly

Engineering Contradiction:
Improveerror reductionVSAvoidoperator time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system enables automated self-tracking of transport requests through data suppliers in logical systems that automatically supply status information to a data collector, eliminating the need for manual operator intervention in monitoring and sequencing transport requests across the system landscape

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The tracking service continuously collects status data from multiple logical systems and provides automated feedback on transport request positions, sequencing status, and distribution progress, allowing the system to automatically adjust and ensure correct import order without manual operator control

Inventive Principle:
Principle #23Feedback

2Measurement precision

If manual comparison of service identifiers is performed, then accuracy of service approval can be maintained, but the process becomes time-consuming and error-prone

Engineering Contradiction:
Improveservice identification accuracyVSAvoidservice import speed
Core Design Contradiction:
Measurement precisionVSProductivity

Solution Approach 1:

The manual mechanical process of operator comparison is replaced by an automated electronic tracking service that systematically collects, compares, and verifies service identifiers and transport request data across all logical systems, ensuring accuracy while dramatically increasing processing speed

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The tracking service creates and maintains centralized copies of transport request status data from all logical systems, allowing automated verification and comparison without requiring operators to manually access and compare data across multiple systems

Inventive Principle:
Principle #26Copying

3Productivity

If automated tracking service is implemented, then time consumption and error risk are reduced, but system complexity increases

Engineering Contradiction:
Improvetransport request processing speedVSAvoidtracking system complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The tracking system is segmented into distinct functional components: data suppliers in each logical system that generate status information, a centralized data collector that aggregates data, and a tracking service that analyzes and sequences transport requests. This modular segmentation manages complexity by distributing functions across system boundaries

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The tracking service provides multiple functions through a single unified system: tracking transport request positions, verifying service identifiers, determining correct import sequences, and monitoring distribution status across all logical systems, thereby managing complexity through functional consolidation rather than proliferation of separate tools

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS7853651B2Method for tracking transport requests and computer system with trackable transport requests
Publication Date: 2010.12.14 SAP SE
  • US7853651B2 patent drawing
  • US7853651B2 patent drawing
  • US7853651B2 patent drawing

AI summary

A method for tracking transport requests in a system landscape comprising a central control system and a plurality of logical systems interconnected by logical transport paths, a transport request defining a software service for a system in the landscape, is described. The method includes feeding a transport request into a logical system of the plurality of logical systems; providing a data supplier in the logical system for supplying, to the central system, data supplier information containing information about the transport request; providing a data collector in the central system for obtaining the data supplier information and accordingly updating status data; and providing a tracking service in the central system, the tracking service allowing to analyze the status data.