Travel Assist Request Routing for Peak Operator Load
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Conventional autonomous vehicle travel assist systems experience delays in transmitting travel instructions due to information overload, which hinders timely anomaly response and autonomous vehicle operation.
Innovation Solution
A travel assist system with multiple terminals that dynamically assign assistance requests based on operator availability and priority, using off-peak and on-peak tasks to manage requests efficiently during peak and non-peak situations, ensuring immediate instruction delivery to autonomous vehicles.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If a monitoring terminal checks information items from all autonomous vehicles and sets priority order before transmitting travel instructions, then the system can manage multiple vehicles systematically, but transmission of travel instructions is delayed when the number of information items exceeds processing capacity
Solution Approach 1:
The system performs preliminary actions by having autonomous vehicles transmit travel-instruction requests and anomaly information to the management server before actual travel instruction transmission is needed. The management server pre-processes this information, establishing readiness to immediately transmit travel instructions when requested, thereby eliminating delays caused by processing information at the moment of need.
Solution Approach 2:
The patent introduces a management server as an intermediary between autonomous vehicles and monitoring terminals. This intermediary pre-receives and stores travel-instruction requests and anomaly information from vehicles, allowing monitoring terminals to quickly retrieve and act on pre-processed data without being overwhelmed by real-time information processing loads.
2Measurement precision
If the monitoring terminal processes all information items from autonomous vehicles, then comprehensive monitoring is achieved, but the processing capacity is exceeded causing delays
Solution Approach 1:
The system extracts only the most critical information items needed for travel instruction transmission. The management server identifies and prioritizes essential anomaly information and travel-instruction requests from the comprehensive set of data received from autonomous vehicles, separating critical data from non-critical data to enable rapid processing without sacrificing comprehensive monitoring capabilities.
Solution Approach 2:
The management server performs partial processing by pre-processing only the essential portions of information items that are necessary for immediate travel instruction transmission. Rather than fully processing all information from all vehicles simultaneously, the system processes sufficient information to enable timely response, accepting that not all information receives equal processing depth at all times.
Data Source
AI summary
In a travel assist system, a travel assist control unit selectively performs an off-peak task upon receiving at least one assistance request during an off-peak situation where there are a predetermined number of free operators included in a first group. The off-peak task assigns the at least one assistance request to a selected one of the free operators included in the first group. The travel assist control unit selectively performs an on-peak task upon receiving the at least one assistance request during an on-peak situation where there are not the predetermined number of the free operators included in the first group. The on-peak task analyzes assignment of the at least one assistance request to a selected one of second operators included in a second group in accordance with a priority level of the at least one assistance request.