Automated Trend Detection Engine for Content Management

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Solution Overview

Problem

Conventional content management techniques rely heavily on human reviewers, leading to inefficiencies, inaccuracies, and biases due to the manual monitoring, tracking, and communication of trends and data, which are limited by the capacity of human agents and unable to process the vast volume and variety of data sources, including real-time social media feeds and diverse data formats.

Innovation Solution

A real-time trend, topic, and data source detection, monitoring, and recommendation service platform that uses machine-learning methods and algorithms to aggregate, score, and visualize relevant information, enabling content management centers to efficiently manage content by providing accurate and timely recommendations to reviewers.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If manual monitoring and tracking by human agents is used, then content management decisions can be made with contextual understanding, but the system cannot process the vast volume and variety of data sources in real-time

Engineering Contradiction:
Improveaccuracy of content management decisionsVSAvoidprocessing speed and volume of content
Core Design Contradiction:
Measurement precisionVSProductivity

Solution Approach 1:

The patent introduces an automated trend detection and monitoring system that acts as an intermediary between raw data sources and human content reviewers. This system aggregates data from multiple sources, detects trends automatically, and presents processed information to reviewers, eliminating the need for manual data collection while preserving contextual understanding through automated analysis.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent replaces manual mechanical processes (human agents manually searching, aggregating, and analyzing data) with automated computational systems. Machine learning algorithms and automated monitoring tools substitute for human cognitive processes in trend detection, enabling real-time processing of vast data volumes while maintaining decision accuracy through systematic analysis.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Loss of information

If human reviewers manually aggregate and communicate trends, then contextual information can be curated, but the process is slow and resource-intensive

Engineering Contradiction:
Improvequality of contextual informationVSAvoidtime for trend research and communication
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The patent implements preliminary automated trend detection and aggregation before content review decisions are made. The system continuously monitors data sources, pre-processes information, and prepares trend analyses in advance, so that reviewers receive curated contextual information ready for immediate use, eliminating the time-consuming manual research and aggregation process.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent enables the trend detection system to automatically serve itself by continuously monitoring data sources, self-updating trend analyses, and automatically communicating relevant information to reviewers. The system performs its own information gathering, processing, and distribution functions without requiring manual intervention at each stage, reducing both time and resource consumption.

Inventive Principle:
Principle #25Self-service

3Productivity

If automated systems are used to process data, then processing speed increases, but the system lacks the contextual understanding that human reviewers provide

Engineering Contradiction:
Improveprocessing speed and volume of contentVSAvoidaccuracy of content management decisions
Core Design Contradiction:
ProductivityVSMeasurement precision

Solution Approach 1:

The patent merges automated data processing capabilities with human contextual understanding in a hybrid system. Automated algorithms handle high-volume data processing, trend detection, and pattern recognition, while human reviewers provide final contextual judgment and decision-making. This combination leverages the speed of automation with the nuanced understanding of human reviewers, achieving both high productivity and accurate decisions.

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS11093568B2Systems and methods for content management
Publication Date: 2021.08.17 ACCENTURE GLOBAL SOLUTIONS LTD
  • US11093568B2 patent drawing
  • US11093568B2 patent drawing
  • US11093568B2 patent drawing

AI summary

Systems and methods for content management are disclosed. A content management system may include a data sourcing and data streaming engine configured to aggregate content data from data sources, a trend detection and monitoring engine configured to match data sources with content management metadata and to provide relevance scoring of the content data, and a trend recommendation and visualization engine configured to present to a user (e.g., content reviewer or subject matter expert), through a graphical user interface, an output comprising a relevance score and relevant trend, topic, and/or data source information, and to receive from the user through the graphical user interface input and/or activity. The data sourcing and data streaming engine, the trend detection and monitoring engine, and/or the trend recommendation and visualization engine may be updated with the input and/or activity for processing subsequent content data.