Triggered Message Presentation for Multi-Party Conference Sessions
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Solution Overview
Problem
Conferencing services lack seamless asynchronous communication, often resulting in canceled, rescheduled, or delayed conferences due to participants' late arrivals or failure to inform others of their absence, negatively impacting user experience.
Innovation Solution
A system that allows participants to input and present messages during multi-party communication sessions, enabling triggered presentations to other participants when they join, allowing for asynchronous communication and keeping participants informed.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If traditional conferencing services require all participants to be present simultaneously, then real-time communication is maintained, but conferences are frequently canceled or delayed when participants are late or cannot attend
Solution Approach 1:
The patent introduces an automated message presentation system as an intermediary between participants. When a participant joins late, the system automatically presents recorded messages from absent participants through audio synthesis and playback, eliminating the need for direct real-time interaction while maintaining communication flow.
Solution Approach 2:
The system records messages from participants before they join the conference or before the conference starts. These pre-recorded messages are then played back to late-joining participants through automated presentation, allowing the conference to proceed without waiting for all participants.
2Loss of information
If conferences wait for all participants to join before starting, then all participants can communicate in real-time, but significant delays occur when participants are late
Solution Approach 1:
The system creates audio copies of messages from absent participants and presents them to late-joining participants. This allows the conference to continue in real-time while ensuring latecomers receive the same information content, preventing both information loss and time delays.
Solution Approach 2:
The system implements periodic message presentation, where recorded messages are played back at specific intervals or triggers (when a participant joins). This maintains the real-time flow of the conference while periodically delivering missing information to late participants.
3Productivity
If participants must inform others manually of their absence, then direct communication is maintained, but conferences are canceled or rescheduled due to coordination overhead
Solution Approach 1:
The system automatically handles the coordination of absent participant messages without requiring manual intervention. Late-joining participants simply join the conference, and the system self-service presents the appropriate recorded messages, eliminating the need for complex coordination protocols.
Solution Approach 2:
The system provides automated feedback to late-joining participants by presenting recorded messages that indicate whether the conference is still active, who is present, and what discussions have occurred. This feedback loop eliminates the need for participants to manually check with others before joining.
Data Source
AI summary
An approach is provided for providing triggered-presentation of a participant message associated with a multi-party communication session. The message presentation platform determines an input for specifying at least one message from at least one participant of a multi-party communication session after an initiation of the multi-party communication session. Then, the message presentation platform causes, at least in part, a presentation of the at least one message to at least one other participant of the multi-party communication session based, at least in part, on determining that the at least one other participant has joined or tried to join the multi-party communication session.