Telephone Number Trust Verification via Integrated Service Requests
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Solution Overview
Problem
Enterprises face challenges in verifying whether transactions are made by genuine customers or imposters, as imposters can tamper with customers' telephone numbers by porting, forwarding, switching, or setting up simultaneous ring services, making it difficult to ensure that calls or messages reach the actual customer.
Innovation Solution
A system that determines a trust level for a telephone number by transmitting a request message to a service provider to gather information on porting, forwarding, switching, and simultaneous ring services, and adjusts the inquiry level based on the responses to assess potential tampering concerns, thereby ensuring secure communication with the customer.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If multiple separate requests are transmitted to service providers to verify telephone number integrity, then the completeness of verification information is improved, but the processing power, bandwidth, and time consumption increase significantly
Solution Approach 1:
The patent combines multiple separate verification requests (porting information, call forwarding information, switching information, simultaneous ring information) into a single integrated request message that is transmitted to the service provider in one operation, thereby reducing processing overhead while maintaining comprehensive verification coverage
Solution Approach 2:
The request message is designed with multi-functionality to simultaneously query multiple types of telephone verification information (porting, forwarding, switching, simultaneous ring) through a single communication channel, making the verification system efficient and versatile
2Measurement precision
If comprehensive telephone verification checks are performed to detect tampering, then the trust determination accuracy is improved, but the complexity of the verification system increases
Solution Approach 1:
The verification system is segmented into distinct functional modules, each responsible for a specific type of verification (porting verification, forwarding verification, switching verification, simultaneous ring verification). This modular approach allows comprehensive verification while maintaining manageable system complexity through clear separation of concerns
Solution Approach 2:
The service provider acts as an intermediary that receives the integrated verification request and returns comprehensive verification information. This intermediary approach simplifies the client system's complexity by offloading the detailed verification logic to the service provider while maintaining high accuracy
Data Source
AI summary
A system for making a trust determination of a telephone number includes a memory, which stores the telephone number, communicatively coupled to a processor. The processor transmits a request message, which comprises the telephone number and at least two of a telephone porting information request, a call forwarding information request, a telephone switching information request, and a telephone simultaneous ring information request, to a service provider. The processor then receives from the service provider a response message, which includes at least two of a telephone information response, a call forwarding information response, a telephone switching information response, and a telephone simultaneous ring information response. The processor then determines a tampering concern associated with at least one of the responses in the response message and increases an inquiry level based at least upon the determined tampering concern.