Trusted Caller List for Automatic Communication Session Handling

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Solution Overview

Problem

Contemporary computing devices do not provide a simplified way for individuals to accept communication sessions, leading to missed communications from trusted callers.

Innovation Solution

A system that includes a processor and memory to maintain a list of trusted callers, automatically answering communication sessions from callers on this list without user input, using a trusted caller module and screening module to manage and verify the callers.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If automatic answering is implemented for all callers, then communication sessions are not missed, but security risks increase from accepting calls from untrusted callers

Engineering Contradiction:

Improvecommunication session acceptanceVSAvoidsecurity risk

Core Design Contradiction:

ReliabilityVSObject-affected harmful factors

Solution Approach 1:

The patent applies local quality by differentiating the treatment of callers based on their trust status. Trusted callers receive automatic answering while untrusted callers require manual intervention. This is implemented through maintaining a trusted callers list and checking caller identification against it, allowing the system to apply different acceptance policies to different subsets of callers.

Inventive Principle:

Principle #3Local quality

Solution Approach 2:

The patent implements preliminary action by pre-establishing a list of trusted callers before communication sessions occur. The system proactively identifies and stores trusted caller information in advance, so that when a communication session is received, the system can immediately determine whether to automatically answer based on pre-performed trust verification, rather than making the decision at the moment of call receipt.

Inventive Principle:

Principle #10Preliminary action

2Object-affected harmful factors

If manual verification of each caller is required, then security is maintained, but communication sessions may be missed by non-technology savvy individuals

Engineering Contradiction:

Improvesecurity controlVSAvoidcommunication session acceptance

Core Design Contradiction:

Object-affected harmful factorsVSEase of operation

Solution Approach 1:

The patent applies self-service by enabling the system to automatically manage trusted caller lists and make acceptance decisions without requiring continuous user intervention. Once users initially populate the trusted callers list, the system autonomously performs verification and automatic answering for subsequent calls from those callers, freeing users from the burden of manually verifying each caller while maintaining security.

Inventive Principle:

Principle #25Self-service

Solution Approach 2:

The patent introduces an intermediary mechanism in the form of a trusted callers list that mediates between security requirements and ease of operation. This intermediary structure allows the system to automatically handle trust verification using pre-stored information, eliminating the need for users to perform complex real-time verification while still maintaining security controls.

Inventive Principle:

Principle #24Intermediary (Mediator)

3Adaptability or versatility

If a trusted callers list is maintained and verified, then automatic answering can be selectively applied, but device complexity increases

Engineering Contradiction:

Improveselective automatic answeringVSAvoidtrusted caller management

Core Design Contradiction:

Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent applies universality by designing the trusted callers list mechanism to serve multiple functions: it enables selective automatic answering, provides security verification, and simplifies user interaction. The same data structure and verification process are used across different communication scenarios, allowing the system to handle various types of callers and session types through a unified approach rather than requiring separate mechanisms for each case.

Inventive Principle:

Principle #6Universality (Multi-functionality)

Data Source

PatentUS11916978B2Automatically answering communication sessions received from trusted callers

Publication Date: 2024.02.27 LENOVO SWITZERLAND INTERNATIONAL GMBH

AI summary

Methods, systems, apparatus, and computer program products that can automatically answer communication sessions received from trusted callers are disclosed herein. One method includes maintaining, by a processor of an information handling device, a list of trusted callers encoded in a memory and automatically answering a communication session received by the information handling device from a trusted caller in the encoded list of trusted callers without receiving input from a user of the information handling device accepting the communication session on the information handling device. Systems, apparatus, and computer program products that include hardware and/or software that can perform the methods for automatically answering communication sessions received from trusted callers are also disclosed herein.