Trusted Caller Override for Silent Mode Call Alerts
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Solution Overview
Problem
Existing phone call notification systems fail to accurately distinguish between priority and non-priority calls when in silent mode, leading to important calls being missed by users who have inadvertently activated do-not-disturb functions.
Innovation Solution
Implement a system where callers can register callees as trusted partners, allowing priority calls from these callers to override silent mode and generate notifications on the callee's device, while non-trusted callers or non-priority calls are ignored.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Object-affected harmful factors
If silent mode is activated to block unwanted calls, then disturbance from non-important calls is reduced, but important calls from trusted callers may be missed
Solution Approach 1:
The patent segments incoming calls into different priority levels (normal priority and high priority) based on caller identity. Trusted callers are assigned high priority while other callers receive normal priority. This segmentation allows the system to selectively apply silent mode blocking only to normal priority calls while ensuring high priority calls from trusted callers are received, thus resolving the contradiction between blocking unwanted calls and receiving important calls.
2Ease of operation
If do-not-disturb feature blocks all incoming calls, then user concentration is maintained, but flexibility to control who can interrupt is lost
Solution Approach 1:
The patent applies local quality by assigning different properties (priority levels) to different callers. Instead of applying a uniform blocking rule to all incoming calls, the system identifies trusted callers and assigns them high priority status. This allows the silent mode to selectively permit interruptions from specific callers (trusted partners) while maintaining blocking for other callers, thus providing both concentration maintenance and control flexibility.
3Object-affected harmful factors
If silent mode is activated to eliminate notifications, then peace and quiet are achieved, but ability to distinguish priority calls is lost
Solution Approach 1:
The patent implements feedback by continuously monitoring incoming call information, identifying the caller, determining their priority level, and dynamically adjusting notification behavior accordingly. When a high priority call from a trusted caller is detected, the system provides feedback to override silent mode and generate notifications. This feedback mechanism ensures that notification disturbances are eliminated for normal calls while priority discrimination is maintained through selective notification for high priority calls.
Data Source
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Figure 3A~3B
AI summary
Systems and methods are provided for selectively generating a notification on a callee device for an incoming call for a call session. The caller device registers a callee as a trusted partner callee in the caller device, thereby enabling the caller to initiate a call session request as a priority call to the callee. The callee device registers the caller as a trusted partner caller in the callee device. The callee device enables the callee to activate the silent mode and an exception to the silent mode. The caller device transmits a call session request with a priority call to the callee device. The callee device rings to notify the callee about the incoming call upon receiving a call session request for a priority call from a trusted partner caller while the silent mode and the exception operation are both active. A call session starts when the callee device answers.