Online Service Identity Verification via Trusted Contact Code
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Solution Overview
Problem
Existing online service identity verification methods are time-consuming, restrictive, and costly, particularly for users creating new accounts, as they often require multiple iterations of document verification and in-person interviews, which can be burdensome and logistically challenging.
Innovation Solution
A method that increases the confidence level of a user account by generating a code and sending it to a trusted user's account within the online service network, allowing the trusted user to validate the identity of the original user, thereby enhancing the confidence level associated with the account without the need for extensive verification processes.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If traditional identity verification methods (document checking, in-person interviews) are used to create a new user account, then the confidence level as to the real identity of the user is improved, but the time required and operational cost increase significantly
Solution Approach 1:
The system performs preliminary identity verification actions by sending a verification code to a contact person before the user needs to access services. This advance verification step allows the confidence level to be established beforehand, so that when the user needs to access services, the verification is already complete, eliminating time-consuming repeated verification processes.
Solution Approach 2:
The invention introduces a contact person as an intermediary in the verification process. Instead of directly verifying the user's identity through time-consuming interviews, the system uses a trusted contact person who receives and validates a verification code, thereby mediating the trust relationship and reducing the time and cost of direct user verification.
2Reliability
If traditional identity verification methods (in-person interviews, document submission) are used, then the confidence level as to the real identity of the user is improved, but the operational cost and complexity increase
Solution Approach 1:
The verification process is designed so that the contact person performs the verification action themselves by receiving and validating a code through their mobile device. This self-service approach eliminates the need for complex interview processes requiring trained personnel, thereby reducing operational complexity while maintaining verification reliability.
Solution Approach 2:
The invention replaces the mechanical system of in-person interviews and physical document verification with an electronic code transmission and validation system. This substitution eliminates the need for physical meetings, document handling, and human interviewers, thereby simplifying the verification process while maintaining or improving confidence levels.
3Reliability
If multiple iterations of verification steps are performed to increase confidence level, then the reliability of user identity is improved, but the user experience and ease of operation deteriorate
Solution Approach 1:
The system performs a partial verification action by sending a single verification code to a contact person, which is sufficient to establish the necessary confidence level. This partial action approach avoids excessive verification steps that would burden the user, while still achieving the required reliability for account creation and service access.
Data Source
AI summary
A method for checking a confidence level associated with a first user account of an online service, each user account including associated user data and contact means, the method includes the steps of selecting at least one second user account, generating a first code, recording the first code in association with the first user account, sending a first message via a contact means associated with the second user account, the first message including the first code generated and, in subsequent steps, of receiving, from a first electronic device connected to the online service with the first user account, a second message including a second code and, when the second code is equal to the first code recorded in association with the first user account, then increasing the value of the parameter indicating the confidence level associated with the first user account of the online service.