Trusted Support Network for At-Risk Individuals
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Solution Overview
Problem
Current systems lack effective methods for supporting and intervening in adverse outcomes for at-risk populations, particularly outside clinical settings, where assessments are infrequent and interventions are limited, and there is a need for trained support networks.
Innovation Solution
A computerized system and method for developing a trusted support network that provides synchronous and asynchronous support, trains laypersons to intervene effectively, facilitates communication among support team members, and delivers automated supportive communications to at-risk individuals.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If clinical assessments and interventions are performed in intensive care settings, then patient monitoring and treatment are provided, but assessments are performed infrequently and interventions are limited
Solution Approach 1:
The system segments the support function into multiple distributed support team members (parents, teachers, coaches, friends) who can independently monitor and intervene, rather than relying on a single clinical setting. This enables continuous assessment across multiple locations and time points.
Solution Approach 2:
The system transitions from single-location clinical assessment to multi-dimensional monitoring by enabling support team members to assess the at-risk person in various settings (school, home, community) and report through a centralized platform, expanding the spatial and temporal dimensions of assessment.
2Ease of operation
If support team members are trained to provide intervention, then effective support can be delivered outside clinical settings, but the complexity of training and coordination increases
Solution Approach 1:
The support team member training program is designed to be universally applicable across different roles (parents, teachers, coaches, friends) and settings, providing a standardized skill set that enables any support team member to effectively intervene regardless of their specific relationship to the at-risk person.
Solution Approach 2:
The centralized platform serves as an intermediary that coordinates between multiple support team members, automating communication and intervention scheduling to reduce the coordination complexity that would otherwise arise from having multiple trained individuals involved.
3Reliability
If a comprehensive support network is established, then continuous monitoring and intervention are possible, but the system requires extensive coordination and communication infrastructure
Solution Approach 1:
The system merges the functions of multiple support team members and communication channels into a single centralized platform that handles assessment data collection, communication routing, and intervention coordination, thereby managing complexity through consolidation rather than proliferation of separate systems.
Solution Approach 2:
The platform implements automated feedback loops where support team member reports trigger system-generated notifications and coordinated responses, enabling the comprehensive network to self-regulate and reduce coordination burden through automated feedback mechanisms rather than manual coordination.
Data Source
AI summary
A system and method for development and management of a trusted support network for an at-risk person. The system provides a computerized interface providing the at-risk person with both synchronous and asynchronous support, to ensure that the at-risk person is adequately supported at critical times to lessen the risk of harm. The system provides for training of laypersons, so that a layperson can provide effective support and intervention to avert adverse outcomes for such an at-risk person. Further, the system provides for communication among multiple members of a support team. Further still, the system provides for delivery of not only person-to-person supportive communications, but also automated composition and/or delivery of supportive communications. Accordingly, the system can cause display of notices/notifications/alerts and/or placing of telephone calls, sending of text messages, etc. and provide communications in lieu of, or in addition to, those from a supporter.