Unified Account Management via Predictive Behavioral Analysis

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Solution Overview

Problem

Conventional data management systems fail to effectively manage multiple electronic data accounts associated with a specific user, as they lack customization based on user activity behavior and are not aware of other accounts, leading to redundancy and inefficiencies due to their non-user-specific approach.

Innovation Solution

A system that integrates and links multiple electronic data accounts through a central server, using machine learning to monitor and predict user activity, generate notifications, and provide a user-customized interactive graphical user interface (GUI) for managing accounts in a fully-automated and adaptive manner.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If conventional data management systems independently manage multiple electronic data accounts, then each account can be managed separately, but the system becomes unaware of other accounts associated with the same user, leading to redundancy and inefficiency

Engineering Contradiction:
ImproveAccount managementVSAvoidUser activity awareness
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The patent merges multiple independently managed data accounts into a unified view through the graphical user interface. The system combines account information from multiple independent sources into a single consolidated display, allowing users to see and manage all their accounts in one place while maintaining the independence of the underlying account management systems.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The patent introduces a intermediary layer in the form of a graphical user interface that mediates between multiple independent data management systems. This intermediary consolidates information from various sources and presents it in a unified manner, enabling users to access and understand data across accounts without requiring direct integration between the independent systems.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Adaptability or versatility

If conventional systems provide uniform non-customized approach to data account management, then system complexity is reduced, but the system cannot adapt to specific user activity behavior across multiple accounts

Engineering Contradiction:
ImproveUser activity adaptationVSAvoidSystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent implements dynamics by making the graphical user interface adaptable to user behavior. The system monitors user interactions and activity patterns across multiple accounts and dynamically adjusts the interface presentation, notification delivery methods, and account management recommendations to match the user's specific behavior patterns, transforming a static uniform interface into a dynamic adaptive one.

Inventive Principle:
Principle #15Dynamics

3Adaptability or versatility

If pre-programmed data management strategies are used, then system implementation is simplified, but the strategies cannot be adapted to specific individual user activity that varies over time

Engineering Contradiction:
ImproveStrategy adaptabilityVSAvoidSystem implementation
Core Design Contradiction:
Adaptability or versatilityVSEase of manufacture

Solution Approach 1:

The patent implements self-service by enabling the system to automatically learn and adapt to user behavior patterns without requiring manual reprogramming. The system monitors user interactions and activity across accounts, automatically adjusts management strategies based on observed patterns, and generates personalized recommendations, allowing the system to serve itself in adapting to individual users rather than requiring continuous human intervention for strategy updates.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS11948190B2Smart learning systems for integrating and linking multiple data accounts across a network
Publication Date: 2024.04.02 CITIZENS FINANCIAL GROUP
  • US11948190B2 patent drawing
  • US11948190B2 patent drawing
  • US11948190B2 patent drawing

AI summary

Data account management systems and methods are described. A server is in communication with one or more information source systems, at least one user device associated with at least one user and one or more electronic data accounts associated with the user. The server links the electronic data accounts, monitors data among the information source systems and the linked accounts for any changes in activity associated with the user, predicts a behavioral activity of the user via machine learning based on at least one of the monitored data and historical data associated with the user, identifies at least one notification instruction specific to the user based on the predicted behavioral activity, and generates an interactive graphical user interface (GUI) for display on the user device. The interactive GUI presents one or more of the notification instruction and a user profile of the at least one user among the linked accounts.