Unified Communication Tool Multi-Login Session Continuity

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Solution Overview

Problem

Users face difficulties in maintaining real-time conversations across different terminals, especially when transitioning from wired to wireless connections, as existing systems do not efficiently manage multi-login scenarios, leading to disruptions and loss of conversation continuity.

Innovation Solution

A unified communication system and method that manages multi-login information to enable seamless data transmission across various terminals, including wired and wireless devices, using a communication tool provider, login manager, terminal determining unit, and communication unit to ensure continuous conversation sessions.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If users access communication services through multiple terminals simultaneously, then communication availability and convenience are improved, but system complexity and difficulty in managing login information increase

Engineering Contradiction:

Improvecommunication availabilityVSAvoidsystem complexity

Core Design Contradiction:

Ease of operationVSDevice complexity

Solution Approach 1:

The patent introduces a unified communication tool as an intermediary layer between users and communication services. This tool manages multi-terminal access by providing a consistent interface and handling login state synchronization across different terminals, thereby improving ease of operation without proportionally increasing system complexity

Inventive Principle:

Principle #24Intermediary (Mediator)

Solution Approach 2:

The unified communication tool is designed to function across multiple terminals (PC, mobile, tablet) with a single installation. It provides universal access to communication services regardless of the terminal type, allowing users to maintain communication continuity across different devices without requiring separate applications for each platform

Inventive Principle:

Principle #6Universality (Multi-functionality)

2Adaptability or versatility

If users switch between wired and wireless terminals, then mobility and flexibility are improved, but conversation continuity and real-time communication capability deteriorate

Engineering Contradiction:

ImprovemobilityVSAvoidconversation continuity

Core Design Contradiction:

Adaptability or versatilityVSReliability

Solution Approach 1:

The unified communication tool implements continuous synchronization of login states and communication data across terminals. When users switch between wired and wireless terminals, the tool maintains the communication session active by seamlessly transferring login state and conversation context, ensuring uninterrupted real-time communication

Inventive Principle:

Principle #20Continuity of useful action

Solution Approach 2:

The system performs preliminary synchronization of login information and communication state before terminal switching occurs. The unified communication tool pre-establishes the login state on available terminals, so when a user switches devices, the communication session is already prepared and can resume immediately without interruption

Inventive Principle:

Principle #10Preliminary action

3Productivity

If the system manages multi-login information across multiple terminals, then user service capability is improved, but data transmission accuracy and terminal determination difficulty increase

Engineering Contradiction:

Improveuser service capabilityVSAvoidterminal determination difficulty

Core Design Contradiction:

ProductivityVSDifficulty of detecting and measuring

Solution Approach 1:

The unified communication tool implements a feedback mechanism that continuously monitors login states across all terminals and provides real-time updates to the system. This feedback loop enables the server to accurately determine which terminal should receive data transmission by monitoring active login states, conversation participation, and terminal responsiveness, thereby improving data transmission accuracy despite managing multiple terminals

Inventive Principle:

Principle #23Feedback

Data Source

PatentUS9659337B2Unified communication system and unified communication method using multi-login, terminal for controlling operation of unified communication tool, and communication method in terminal

Publication Date: 2017.05.23 NHN CORP

AI summary

Provided are a unified communication system and a unified communication method using multi-login, a terminal for controlling an operation of a unified communication tool, and a communication method in a terminal. The unified communication system may include a communication tool provider to provide a communication tool for at least one communication server associated with a user; a login manager to manage login information of the user when the user is logged in to two or more terminals simultaneously through respective communication tools on the two or more terminals, respectively, the login manager storing the login information of the user in a storage unit; a terminal determining unit to determine, among the two or more terminals, at least one terminal to which data associated with the user is to be transmitted based on the login information; and a communication unit to transmit the data to the at least one determined terminal.