Unified Command Center for Synchronized Multi-Dimensional Data Analysis

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Solution Overview

Problem

Current computer systems fail to effectively search, display, and navigate through diverse types of analytic data and social media metrics associated with different products or services, lacking synchronization across different content and metrics, making it difficult for users to analyze and correlate data in real-time.

Innovation Solution

A command center system that synchronizes real-time multi-dimensional data across display devices, allowing ad-hoc search and navigation through different dimensional topic levels, connecting to various data sources like social networks and third-party websites, and using APIs to extract and display content and metrics in a synchronized manner, enabling users to view financial and business data alongside social media performance and customer responses.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Quantity of substance

If separate display screens are used for displaying different content or metrics for different products, then the system can display multiple types of data simultaneously, but the information on the display screens is not synchronized

Engineering Contradiction:
Improveamount of data displayedVSAvoidsynchronization of information
Core Design Contradiction:
Quantity of substanceVSStability of the object's composition

Solution Approach 1:

The patent merges multiple separate display screens into a unified command center interface where all data types (analytic data, social media metrics, campaign performance) are displayed simultaneously on a single synchronized platform. This allows the system to maintain both the quantity of data displayed and the synchronization of information across different data sources.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The command center is designed as a universal display system that can handle multiple types of data sources (website analytics, social media platforms, third-party services) through a single interface. This multi-functional approach enables synchronized display of diverse content types without requiring separate dedicated screens for each data source.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Ease of manufacture

If the computer system uses separate display screens for different products, then each screen can be dedicated to specific content, but the system does not automatically change all information on display screens when a user selects a new product

Engineering Contradiction:
Improvededicated display configurationVSAvoidautomatic synchronization capability
Core Design Contradiction:
Ease of manufactureVSEase of operation

Solution Approach 1:

The command center implements dynamic synchronization where the display content automatically updates across all data sources when a user selects a new product or topic. This dynamic behavior allows the system to maintain dedicated display areas for different content types while automatically coordinating updates across all screens based on user selection, eliminating the need for manual synchronization.

Inventive Principle:
Principle #15Dynamics

3Loss of information

If the system displays all different types of content and metrics associated with different products, then comprehensive data is available, but current computer systems do not allow easy search, display, or navigation through the data

Engineering Contradiction:
Improvecompleteness of dataVSAvoidsearch and navigation capability
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The command center segments the comprehensive data into organized categories and dimensions (analytic data, social media metrics, campaign performance, product categories) that can be easily searched and navigated. This segmentation maintains the completeness of data while providing a structured interface that enables efficient user interaction through filters, search capabilities, and dimensional navigation.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system adds dimensional organization to the data display, allowing users to navigate through multiple dimensions (time periods, product categories, social media platforms, metric types) simultaneously. This multi-dimensional approach enables comprehensive data display while providing intuitive navigation paths through the complex information space.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

Data Source

PatentUS11861539B2Multi-dimensional command center
Publication Date: 2024.01.02 SPRINKLR
  • US11861539B2 patent drawing
  • US11861539B2 patent drawing
  • US11861539B2 patent drawing

AI summary

A processing system uses a set of rules that identify a set of keywords and stores a set of creative images associated with the keywords. The processing system identifies metrics for the social media that includes the keywords and displays the creative images associated with the keywords with the largest social media metrics. The set of rules may include promotions to display with the creative content and filters that determine what social media to use to generate the metrics. No manual curation of content is necessary. The processing system saves time and effort as well as taps into real time consumer trends.