Unified Communication Interface for Data Safety and Channel Selection
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Solution Overview
Problem
The increasing complexity of managing and organizing diverse communication items across digital devices, including the risk of data loss due to the sheer quantity of data and the need for efficient backup and access solutions.
Innovation Solution
A method and system that allows users to efficiently manage communication tasks by providing options to respond through different communication channels, displaying data items with contact and content information, and enabling seamless access to data items across devices through a network-connected communication device and server, reducing the need for manual backups and enhancing data recovery.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If data items are stored only on mobile communication device, then device storage is sufficient, but data loss occurs when device is lost or destroyed
Solution Approach 1:
The patent implements automatic backup of communication items from the mobile device to a server, creating duplicate copies of data. This ensures that if the original device is lost or destroyed, the data can be recovered from the server backup, thereby improving data safety without requiring the user to manually manage multiple storage locations.
Solution Approach 2:
The patent introduces a server as an intermediary storage component between the user and their data. The server acts as a mediator that automatically receives and stores backup copies of communication items, relieving the user from directly managing complex multi-device storage while ensuring data redundancy and safety.
2Adaptability or versatility
If multiple communication channels are available, then communication flexibility is improved, but user operation complexity increases
Solution Approach 1:
The patent merges multiple communication channels (SMS, MMS, email, instant messaging) into a unified interface where all channels are presented together with a single communication item. The user can select from different response channels without navigating through separate applications or interfaces, thereby maintaining communication flexibility while simplifying operation.
Solution Approach 2:
The patent creates a universal response interface that handles multiple communication channels through a single unified mechanism. Instead of requiring separate handling for each channel type, the system provides a multi-functional response interface that adapts to different channel types while maintaining consistent user interaction patterns.
Data Source
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AI summary
A method for communicating between digital communication devices which are connected by a communication network is suggested. The communication network provides access to stored data items. The method comprises the following steps: - controlling a display of a source communication device to present icons within a graphical user interface, wherein the icons are related with data items; - selecting one data item to be communicated; - controlling the display to open a new window containing contact information of the sender; and - offering a selection of communication channels within a menu which is displayed in the new window. Furthermore, a communication device enabling a user to execute the method is suggested. Finally, a system is proposed which comprises the communication device, a communication network and a remote server.