Unified Communication Interface for Managing Multiple Sessions
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Solution Overview
Problem
Conventional communication terminals lack a unified interface to manage multiple simultaneous communication sessions and do not allow seamless switching between main communication sessions and enriching elements, making it difficult for users to handle and enrich communication experiences.
Innovation Solution
A user interface with a Workspace view and Sessions view that provides a visual representation of ongoing communications, participants, and content sharing, enabling users to manage and switch between different communication modes and enriching elements in a centralized and intuitive manner.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If individual applications are used to show communication status, then each application can display its own status, but there is no coherent view of all active communication sessions
Solution Approach 1:
The patent merges the status display functionality from multiple individual applications into a single unified communication status view. This workspace aggregates information about all active communication sessions (voice calls, video calls, instant messaging, etc.) into one coherent interface, allowing users to see the state of all communications simultaneously without needing to switch between separate applications.
Solution Approach 2:
The communication status view serves as a universal interface that can display various types of communication sessions regardless of their underlying application. It provides a multi-functional display that handles different communication modes (voice, video, text messaging) through a single unified structure, eliminating the need for separate display mechanisms for each communication type.
2Ease of operation
If switching between communication sessions is accomplished via individual applications, then each session can be accessed independently, but the switching process is not seamless and requires multiple steps
Solution Approach 1:
The patent segments the communication management interface into a workspace view that displays all active sessions and individual session views that can be accessed directly from the workspace. This segmentation allows users to see all sessions at a glance and switch between them through simple taps on the workspace interface, rather than navigating through multiple application menus.
Solution Approach 2:
The workspace view acts as an intermediary layer between the user and individual communication applications. It provides a centralized access point that mediates the switching process, allowing users to transition between different communication sessions through a single interface rather than directly accessing each application separately.
3Adaptability or versatility
If new communication modes and technologies are added, then the terminal can support more simultaneous communication sessions, but the management complexity increases
Solution Approach 1:
The communication status view is designed as a universal interface that can accommodate various communication modes and technologies without requiring separate management mechanisms for each. Whether the terminal supports voice calls, video conferencing, instant messaging, or emerging communication technologies, the same unified workspace structure can display and manage all sessions through a consistent interface paradigm.
Data Source
AI summary
In one aspect thereof the exemplary embodiments of this invention provide a user interface for a communication terminal. The user interface provides at least one of a first view and a second view that provide a user with a visual representation of, at least, a type of at least one ongoing communication, participants in the at least one ongoing communication, and whether content is being shared with participants of the at least one ongoing communication.