Unified Communication Interface for Temporal Message Correlation

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Solution Overview

Problem

Users of electronic devices face the inconvenience of having to access multiple separate applications for different communication formats, such as instant messaging and voice mail, which can lead to out-of-sequence and disjointed message retrieval due to their non-real-time nature.

Innovation Solution

A method and device that receive and correlate messages across different communication formats using metadata to integrate them into a single user interface, maintaining temporal order, allowing for a unified conversation thread across various communication formats like instant messaging and voice mail.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If multiple separate applications are used for different communication formats, then each application can be optimized for its specific function, but the user must access multiple interfaces which increases complexity and reduces ease of operation

Engineering Contradiction:
Improvecommunication format supportVSAvoidinterface accessibility
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The patent combines multiple communication applications (instant messaging, voice mail, text messaging) into a single unified application interface. Messages from different communication formats are integrated and displayed together in one conversation thread, allowing users to access all messages through a single interface rather than switching between multiple separate applications.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The unified application performs multiple communication functions simultaneously - handling instant messaging, voice mail, and text messaging within a single interface. The system correlates and integrates messages from different communication formats, making the application universal in its ability to manage various message types through one standardized interface.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Ease of operation

If messages from different communication formats are integrated into a single interface, then ease of operation improves, but determining correlation and maintaining temporal order across different formats increases processing complexity

Engineering Contradiction:
Improvemessage retrievalVSAvoidcorrelation processing
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system performs preliminary correlation processing by analyzing metadata (such as timestamps, participant information, and message context) to determine relationships between messages from different communication formats before displaying them. This preliminary analysis establishes the temporal order and associations, allowing messages to be automatically organized without requiring complex real-time processing during user interaction.

Inventive Principle:
Principle #10Preliminary action

3Stability of the object's composition

If messages are displayed in a single unified interface, then message organization improves, but ensuring temporal sequence accuracy across non-real-time communications becomes more difficult

Engineering Contradiction:
Improvemessage sequenceVSAvoidtemporal ordering
Core Design Contradiction:
Stability of the object's compositionVSLoss of information

Solution Approach 1:

The patent replaces manual or simple chronological sorting with an intelligent system that uses metadata analysis to determine message sequencing. The system automatically correlates messages by examining metadata such as timestamps, participant identifiers, and contextual information, substituting complex computational analysis for simpler mechanical sorting methods to accurately maintain temporal order across different communication formats.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Data Source

PatentUS10320737B2Device and method for temporal correlation of communication types
Publication Date: 2019.06.11 ARLINGTON TECHNOLOGIES LLC
  • US10320737B2 patent drawing
  • US10320737B2 patent drawing
  • US10320737B2 patent drawing

AI summary

A device and method temporally correlates communication types. The method performed by a first electronic device includes receiving a first message in a first communication format from a second electronic device, the first message having first metadata associated therewith. The method includes determining respective second metadata associated with existing conversations. The existing conversations each include a plurality of existing messages in at least one second communication format. The existing messages are a thread in a temporal order. The existing conversations are shown in a single, respective user interface. The method includes determining a correlation between the first message and one of the existing conversations based upon the first and second metadata. The method includes inserting the first message in the existing messages of the one of the existing conversations that maintains the temporal order.