Unified Device Management via External Network Interface
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Solution Overview
Problem
Current device management systems have limited ability to manage and track devices external to their network, as they cannot directly access or control configuration of external devices, leading to fragmented data management and reporting across internal and external networks.
Innovation Solution
An integrated system that interfaces with both internal and external network device management systems through applications, using an external network device management system interface to collect data and generate unified reports, allowing for provisioning, tracking, and service ticket management across all devices within an enterprise, regardless of their network location.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If an internal network device management system is used to track devices, then devices on the internal network can be managed and tracked, but devices on external networks cannot be accessed or controlled
Solution Approach 1:
The patent introduces an external network device management system as an intermediary component that bridges the internal device management system and external network devices. This external system acts as a mediator that enables the internal system to indirectly access and manage external devices through data sharing and integration, resolving the contradiction between maintaining internal system integrity and accessing external device information
2Ease of manufacture
If separate management systems are used for internal and external devices, then each system can be optimized for its specific network, but data management becomes fragmented and reporting becomes complex
Solution Approach 1:
The patent merges data from the internal network device management system and external network device management system into a unified data structure. By combining device information, status data, and management records from both systems into a single integrated framework, the patent eliminates fragmented data management while preserving the operational independence of each management system
Solution Approach 2:
The patent creates a universal reporting mechanism that can handle data from both internal and external device management systems through a single interface. The unified report generation capability serves multiple functions: it consolidates data from different sources, standardizes diverse data formats, and provides comprehensive visibility across the entire device ecosystem without requiring separate reporting processes
Data Source
AI summary
A system comprising an internal device management system configured to interface with an internal device through an application operating on the internal device, and to receive data from the internal device. An interface to an external device management system configured to interface with an external device and to receive data from the external device. The internal device management system is configured to interact with the external device management system via the interface to receive the data from the external device and to generate one or more reports that include the data from the internal device and the data from the external device.