Unified Gateway Aggregating Multi-Client Resource Updates
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Solution Overview
Problem
Users of multi-tenant and multi-instance computer systems face frustration due to the need to log in separately to multiple client systems for accessing various resources, leading to fragmented information updates across different clients, making it difficult to track important information and perform tasks efficiently.
Innovation Solution
A computing system method that aggregates resource updates from multiple groups hosted by different clients, providing an integrated view with action mechanisms, allowing users to perform actions across clients without separate logins, through a personal information manager system that includes cross-client group accessing, subscription, resource aggregation, and visualization components.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users access multiple client systems separately, then they can access client-specific resources, but they need to log in multiple times and cannot efficiently track information across clients
Solution Approach 1:
The patent combines multiple client system access points into a single unified login interface. The gateway aggregates communication channels from multiple client systems, allowing users to authenticate once and access resources across all clients through a consolidated entry point, eliminating the need for separate logins to each client system.
Solution Approach 2:
The gateway component is designed with multi-functionality, serving as a universal access point that handles authentication, message routing, and resource access across multiple different client systems. This single component performs the functions that would otherwise require separate access mechanisms for each client, improving operational ease while reducing time loss.
2Loss of information
If users access resources from multiple clients independently, then they can maintain client-specific access control, but they cannot efficiently monitor updates across all clients
Solution Approach 1:
The gateway acts as an intermediary component between users and multiple client systems. It consolidates communication channels from various clients and presents a unified interface for monitoring updates across all clients. This mediator approach allows efficient information tracking while managing system complexity through a centralized coordination point rather than requiring direct connections to each client.
Solution Approach 2:
The patent segments the access control and update monitoring functions into distinct modular components. The gateway handles authentication and channel aggregation, while separate components manage resource access control and update presentation. This segmentation allows efficient information tracking across clients while maintaining manageable system architecture through clear functional separation.
3Productivity
If separate login mechanisms are used for each client, then security is maintained at the client level, but user productivity decreases due to repeated authentication
Solution Approach 1:
The system performs preliminary authentication through the unified gateway before users need to access any client resources. By establishing user identity and permissions upfront through a single authentication event, the system eliminates the need for repeated authentication during subsequent client access operations, thereby improving productivity while minimizing authentication time loss.
Solution Approach 2:
The patent merges multiple authentication mechanisms into a single unified authentication process handled by the gateway. Instead of requiring separate logins for each client, the combined authentication approach validates user credentials once and establishes access rights across all clients, directly improving task performance efficiency while reducing the time spent on authentication.
Data Source
AI summary
A method performed by a computing system comprises accessing group subscription data that is associated with a user and identifies a plurality of different groups, each group being hosted by a corresponding client system. The group subscription data indicates that the user is subscribed to receive resource updates from the plurality of different groups. An aggregated set of resource updates is generated by aggregating resource updates associated with resources in the plurality of different groups. An integrated view renders the aggregated set of resource updates and includes an action user input mechanism representing a computing action to be performed in a corresponding one of the groups associated with at least one resource update. Based on user actuation of the action user input mechanism, a machine instruction instructs the client system, that hosts the corresponding group, to perform the computing action.